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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I can't get Thunderbird to recognize my password. How do I reset it?

  • 2 respostas
  • 4 have this problem
  • 59 views
  • Last reply by david

johnrp9265
johnrp9265
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I rebooted my computer and now Thunderbird says, "Sending of password for user johnrp9265@comcast.net did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed."

I've tried entering my password, but it repeatedly tells me that it's incorrect. I've tried several other passwords and none of them work. How do I reset my password for Thunderbird?

I rebooted my computer and now Thunderbird says, "Sending of password for user johnrp9265@comcast.net did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed." I've tried entering my password, but it repeatedly tells me that it's incorrect. I've tried several other passwords and none of them work. How do I reset my password for Thunderbird?

All Replies (3)

david
david
  • Top 10 Contributor
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To clear the password that Thunderbird has on file, do this: - highlight account in left pane on main window - rightclick and select settings - click 'privacy & security' - click 'saved passwords' and then 'show passwords' - highlight the two rows for the account and delete them. - at this point, Thunderbird has no password for you.

johnrp9265
johnrp9265 Question owner
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I cleared out the passwords, but it still asks for one. Hitting OK without entering a password doesn't work. Trying various passwords I've used doesn't work.

david
david
  • Top 10 Contributor
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It may be that a special password is needed for an email client. This is becoming the norm. This site may assist" https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup