Main page opens but i can not see any of my folders
Today I opened Thunderbird as I always do and the page popped up but none of my account folder are showing on the left side as normal. both sets of folders are gone. How do I get them to show up. I have a screen print to show.
All Replies (6)
From the menu bar select View-Layout-Folder Pane
No menu bar? Press the alt key.
I have no files on the left side? I tried View-Layout-Folder Pane, that is not the problem. my accounts are not there. but when I hit write mail the email box comes up and I can send email.
What about View-Folders-All
You might have to delete some files from the profile folder (they will be automatically recreated when you restart TB):
http://kb.mozillazine.org/Toolbar_or_windows_layout_not_working
Select Help/Troubleshooting Information, click Show Folder, exit TB, and delete or move these files: folderTree.json, directoryTree.json, localstore.rdf, panacea.dat.
That did not work either.
We did reboot computer, after 3rd try again, the files showed back up!
It looks like something was quarantining your mail folders, preventing TB from displaying them. Do you use an antivirus program and allow it access to the TB profile?