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Latest Update gets rid of the right click menu.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

katyclysm
katyclysm
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Hello,

My Firefox automatically updated to the latest browser a few days ago, since then i've bene unable to see the right click menu (new tab, save image as) a blank clear box appears instead and the when typing a address in to the search bar it doesn't display anything in the drop down menu. I also can't use drop downs on certain websites.

Have uninstalled it and reinstalled version 37 and everything's gone back to normal and I can right click again. Anyone else have this problem/how can I fix it?

Thanks.

Hello, My Firefox automatically updated to the latest browser a few days ago, since then i've bene unable to see the right click menu (new tab, save image as) a blank clear box appears instead and the when typing a address in to the search bar it doesn't display anything in the drop down menu. I also can't use drop downs on certain websites. Have uninstalled it and reinstalled version 37 and everything's gone back to normal and I can right click again. Anyone else have this problem/how can I fix it? Thanks.

Modified by katyclysm

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

FredMcD
FredMcD
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Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 11.7 r700 Shockwave Flash 17.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player Version 17.0.0.134
https://www.adobe.com/products/flashplayer/distribution3.html