Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 10 upgrade, FF40.0 - insists on 'run as administrator'

  • 2 replies
  • 5 have this problem
  • 9 views
  • Last reply by AliceWyman

more options

Hi. I upgraded to Windows 10 a couple of weeks ago, and have had no problems running FF.

I got (my first?) scheduled upgrade of Windows this morning. Since then FF won't start at all. The task is running in Task manager, but no FF.

It WILL start when 'Run as administrator' is selected (with the accompanying 'are you sure you want to do this?' message), which enabled me to upgrade from FF 39.0.3 to 40.0, but that has made no difference whatsoever, even after various reboots and checking all the privileges are correct.

I'd obviously prefer not to have to mess around with right clicks and 'run as administrator' every time I want to browse.

Hi. I upgraded to Windows 10 a couple of weeks ago, and have had no problems running FF. I got (my first?) scheduled upgrade of Windows this morning. Since then FF won't start at all. The task is running in Task manager, but no FF. It WILL start when 'Run as administrator' is selected (with the accompanying 'are you sure you want to do this?' message), which enabled me to upgrade from FF 39.0.3 to 40.0, but that has made no difference whatsoever, even after various reboots and checking all the privileges are correct. I'd obviously prefer not to have to mess around with right clicks and 'run as administrator' every time I want to browse.

Chosen solution

Now solved. Proved to be Endpoint Trusteer Rapport - a security program for the browser that my online banking nagged to be installed.

removed via control panel and now Firefox works fine.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Now solved. Proved to be Endpoint Trusteer Rapport - a security program for the browser that my online banking nagged to be installed.

removed via control panel and now Firefox works fine.

more options

atomicloonybin said

Now solved. Proved to be Endpoint Trusteer Rapport - a security program for the browser that my online banking nagged to be installed. removed via control panel and now Firefox works fine.

Thanks for the follow-up. I'll mark the above as solving it.