Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open Firefox, eight tabs open saying "AVG Yahoo Error" and one says"options".

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by John99

more options

This started yesterday. I've tried uninstalling and re-installing Firefox but the same thing happens. No new programs or updates were installed prior to this.

This started yesterday. I've tried uninstalling and re-installing Firefox but the same thing happens. No new programs or updates were installed prior to this.

All Replies (2)

more options

Hmm, I think your home page setting may have become corrupted. Firefox allows multiple "home tabs", where each address is separated from the others with a vertical bar. You may need to manually edit out extra pages. The following steps are for removing the Options page, but the same principle applies to any other pages that might be on the list.

You can edit your home page setting in either of two places:

Options page

Switch over to the Options page, and select General in the left column. Toward the top of the page, in the Startup section, check the Home Page field:

Look for a vertical bar character. As a simple example with short URLs:

https://mozilla.org/|about:preferences

The bar definitely can be hard to spot with long URLs, but when you find it, delete whichever of these you find --

|about:preferences
|about:preferences#general

-- I suggest deleting the bar last so things don't accidentally get mushed together.

Firefox will save the edit when you tab out of or click away from that box.

Don't click the "Use current pages button" or you'll have to start again. This is the most common reason for this problem occurring in the first place and hopefully will be fixed in an upcoming release.

about:config Preferences Editor

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste home and pause while the list is filtered

(3) Double-click the browser.startup.homepage preference and remove whichever of these you see --

|about:preferences
|about:preferences#general

-- I suggest deleting the bar last so things don't accidentally get mushed together.

To test:

(1) Launch a new window using Ctrl+n or from the menu. Does that have just the pages you want?

(2) Launch a new window using your desktop shortcut or pinned taskbar icon. Okay?

(3) Exit Firefox and start again... okay?

more options

It is probably not any error from Firefox.

It is probably your AVG software trying to tell you something. From my experience with free AVG on an XP quite possibly invite to upgrade to paid versions of the software.