Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am trying to download Firefox 3.6.8 on googlechrome and it will not let me run it. It says the file is corrupted. Help?

  • 6 replies
  • 8 have this problem
  • 9 views
  • Last reply by Shawn

more options

I've tried several times and it says the same thing. Is there something I can do differently? Also, I tried downloading it off of IE, but IE won't recognize my internet connection, so I can't even get to the website.

I've tried several times and it says the same thing. Is there something I can do differently? Also, I tried downloading it off of IE, but IE won't recognize my internet connection, so I can't even get to the website.

All Replies (6)

more options

Did you download it from this website:


http://www.mozilla.com/en-US/

more options

Hi,

I think there are some internet problems. If you use a (wireless)-router, maybe a reset will work. You can reset the router by pressing a button on the router itself. Try again downloading firefox.

If this doesn't work, download firefox from another computer and safe it on a USB flash drive.

Kind regards, Joren

more options

Yes, I did.

more options

And my router doesn't have that option for some reason, but thank you regardless!

more options

You can reset your router by interrupt the power to the router too. Do this as well with your modem. I hope your internet connection will restore.

more options

This can be caused by anti-virus software/ real time scanners. Please try to disable the anti-virus software and try again. Do not forget to enable it after!'