Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When printing a file the 2nd, 3rd, etc pages have the top two lines cut off. What can I do?

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by rbillings

LouisaKaymen
LouisaKaymen
more options

When printing webpages from a website on Firefox the top two lines of pages 2, 3, 4, etc are cut off. I printed the same website article on Safari and have no problem. I also checked out Word documents of more than one page and found no problems with pages 2, 3, etc. I tried to print other articles from Firefox from other websites and found the same problem. I spent an hour with HP tech support for my printer and could not find any problems with the printer. Something is up with Firefox. Please help??? Thank you very much. Samuel

When printing webpages from a website on Firefox the top two lines of pages 2, 3, 4, etc are cut off. I printed the same website article on Safari and have no problem. I also checked out Word documents of more than one page and found no problems with pages 2, 3, etc. I tried to print other articles from Firefox from other websites and found the same problem. I spent an hour with HP tech support for my printer and could not find any problems with the printer. Something is up with Firefox. Please help??? Thank you very much. Samuel

All Replies (1)

rbillings
rbillings
more options

Hi LouisaKaymen-

I would recommend reading this Support article:

Fix printing problems in Firefox

There are tips on how to troubleshoot printing issues.