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After upgrade I no longer get prompted for a password to get out to the internet. It just won't connect.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

coskypilot
coskypilot
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After upgrade to 28.0 the initial password request, needed by the company firewall, is never popped up. Any site I try to connect to will timeout. I tried all existing passwords, and even completely removed and reinstalled Firefox. Still no prompt. If I open Internet Explorer I can get a password prompt there, and after I enter it I'm good with my firewall for the day, so I know the firewall is still acting the same way as before. I'm set to remember passwords, and my homepage is set to open http://www.google.com. So that's the site that used to hold the firewall login ID and password. Any ideas?

After upgrade to 28.0 the initial password request, needed by the company firewall, is never popped up. Any site I try to connect to will timeout. I tried all existing passwords, and even completely removed and reinstalled Firefox. Still no prompt. If I open Internet Explorer I can get a password prompt there, and after I enter it I'm good with my firewall for the day, so I know the firewall is still acting the same way as before. I'm set to remember passwords, and my homepage is set to open http://www.google.com. So that's the site that used to hold the firewall login ID and password. Any ideas?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A firewall should never require a password, only a proxy would require such an authentication.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: