"Unable to connect"

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop… (read more)

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop (windows11), can you help me? Email removed for privacy

Asked by TIMOTHY 3 months ago

Last reply by Jim 3 hours ago

google, and only google, has started appearing with a scroll bar in the middle and bottom of screen when in use

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard … (read more)

Hello, earlier in the day I pressed a keyboard shortcut on accident when picking up my keyboard and has changed google results quite dramatically. I grabbed my keyboard and had a menu pop up on the left side and after i closed it noticed my google results had a scroll bar now. The results page only presents itself on the left half of the screen and a scroll bar has appeared on both the right side, cutting off text, and bottom of the page. These scroll bars only move a tiny bit and are quite unnecessary, but makes scrolling a pain as I have to be sure I am outside the new scroll bar area as they take precedent from the main scroll bar. I have googled Firefox's keyboard shortcuts and haven't found the one i need to fix this. Before I'm asked, no I do not have crazy zoom on and no zooming in does not fix this problem.

Asked by Gnarkilly 2 months ago

Last reply by JLEES 1 week ago

Web Developer tools do not show toolbar

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the err… (read more)

I'm using linux mint up to date 68.0.52, Firefox version 134.0.2 (64 bits) often when I open a local file, having the Panel process browse consola open, I get the the error: TypeError: this.toolbarButtons is undefined toolbox.js:4265:5 So I'm unable to see the web developer toolbar and just see a blank section on the lower part of my screen. I think it's a bug, or Am I doing something wrong? Best regards: Alejandro.

Asked by a_fabre 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 1 month ago

Last reply by Sondra Kinsey 1 week ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 2 months ago

Last reply by richamerq 2 weeks ago

Why am i getting the following msg. GAH. Your Tab Just Crashed.

Why am i getting the following msg. GAH. Your Tab Just Crashed. This just started yesterday. Not sure why Win 10 My Email is [edited from public] dancnsailr@ya… (read more)

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public] dancnsailr@yahoo.com

Asked by dancnsailr 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Feedback

Just wanted to give feedback back hopefully the devs will take my comments with a grain of salt. I love fire fox desktop but on my iPhone chrome has better features with … (read more)

Just wanted to give feedback back hopefully the devs will take my comments with a grain of salt. I love fire fox desktop but on my iPhone chrome has better features with its app. If the UI can become smooth and streamlined similar to chromes mobile app it, then it would help alot to keep me on fire fox’s mobile app .I am trying to fully transfer to fire fox but the app holds it back. I think you could innovate from chromes idea. As a whole, Fire Fox has a group of users who it trust for privacy and being a trusted word of mouth company.

Best regards,

Roman Mayer

Asked by Roman Mayer 1 month ago

Last reply by James 4 weeks ago

Save WebPage for offline viewing

When will Firefox add Save Page button? Lots of small browsers has that for decades. It helps a lot to save WebPage and view them Offline by oppening the app then browse … (read more)

When will Firefox add Save Page button? Lots of small browsers has that for decades. It helps a lot to save WebPage and view them Offline by oppening the app then browse to saved pages. That fast and easy.

Extension to SaveWeb takes a lot of time and need to open another app to view them.

Asked by ecs 1 month ago

Last reply by markwarner22 1 month ago

Hold back button to show previous pages

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it doe… (read more)

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it does when holding the back button in the three dot menu. Is there a config option to bring this back?

Asked by scott06thomas 2 months ago

Last reply by davidhaha 1 month ago

cannnot download videos

I am not able to download videos from Facebook or you tube to my desktop while using Firefox. My default is Klite standard worked as of yesterday not all i see is th… (read more)

I am not able to download videos from Facebook or you tube to my desktop while using Firefox. My default is Klite standard worked as of yesterday not all i see is the icon for klite standard not the video it self. and i do not see it in the application on the generals tab. it is messed up i even tried windows media player and that as well did not work. all the video download fail . so meting is very wrong. I even re installed firefox and that did not help. i will try and explain this better. when i go to you tube and try and down load a video to my desktop using Fire fox all i see is the out line of the video the video does not come up. see the attachmentsbold text

Asked by Mary 1 month ago

Last reply by markwarner22 1 month ago

Ajax Call Frequently Blocked by Firefox

We have an application running on Firefox and noticed that with new Firefox ESR, Ajax call (XMLHttpRequest ) from js script running on Firefox browser on thin clients see… (read more)

We have an application running on Firefox and noticed that with new Firefox ESR, Ajax call (XMLHttpRequest ) from js script running on Firefox browser on thin clients seems to be blocked frequently (same call succeed most of the time, but blocked from time to time). Issue was raised starting with Firefox 128.2.0esr), but in general persist with newer Firefox ESR. We tried replacing XMLHttpRequest with fetch which seems making no much difference so far.

Asked by kunling zeng 1 month ago

Last reply by Mike Kaply 1 month ago