Bulk deletions not working well

While cleaning up email to get rid of the large amount of junk I sort by correspondent. This allows me to select several of the mostly junk emails together to delete them… (read more)

While cleaning up email to get rid of the large amount of junk I sort by correspondent. This allows me to select several of the mostly junk emails together to delete them. I highlight the first email I want to delete, go to the last one and hit shift and click. Sometimes that can be over a hundred or so emails to delete at once. After selecting delete, sometimes they don't all delete. The email is no longer bolded as though I had read it, but only a portion of the selected actually delete. It sometimes takes 2, 3 or more times of selecting them to get them to all delete. This has just been recently, within the past few months that I have noticed this. Not a terrible problem, but curious as to why this happens.

Asked by eknight 6 days ago

Last reply by eknight 18 minutes ago

No emails since February

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, … (read more)

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, I did not know about it. Then the message changed to "Thunderbird has crashed". I tried again many times over a few months but got the same results. I've just about been coping using webmail but with much grinding of teeth. Today when I tried again, there was no message and no inbox. I've also tried opening a 2nd Tbird account but got nowhere. Does anyone have any suggestions please? Thanks, Richard>

Asked by richard387 1 hour ago

Cannot search emails and there contents.

Ive recently started using Thunderbird and its setup with my Gmail account. When i try and search from the search bar, on outlook i used to be able to search within the … (read more)

Ive recently started using Thunderbird and its setup with my Gmail account.

When i try and search from the search bar, on outlook i used to be able to search within the PDF document so if i had alot of invoices with the same product on it say 'TBA123' as the product code it would bring all the documents with that in the PDF, is this something that should work on Thunderbird?

Asked by colestott 2 hours ago

Issue with Sender Display in Thunderbird PEC Mailbox

Dear Support, I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the … (read more)

Dear Support,

I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the actual sender of the received email. In some cases, I see the phrase "on behalf of:" followed by an email address that has no connection to the message in question.

This issue makes it difficult to correctly identify the real sender of emails. I have already checked my account configuration and updated Thunderbird to the latest version, but the problem persists.

Could you please provide guidance on how to resolve this behavior?

I am available to provide further details or screenshots of the issue if needed.

Thank you in advance for your assistance.

Asked by Francesca Rumi 6 hours ago

Cannot acces email

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through… (read more)

Since moving to Windows 11 and reinstalling Thunderbird, I cannot access emails by this route. I have a domain hosted by Easily and can get to my emails directly through their Control Panel, but using the same email, password, ports etc through TB it fails to find the account. I have rechecked all the settings with Easily and tried several times entering them manually in TB, with the same result. What else can I do?

Asked by RD10 1 day ago

Last reply by RD10 7 hours ago

modzilla email error on ubuntu

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is inv… (read more)

modzilla email error on ubuntu: The Local Directory path "/home/peter/.thunderbird/n4rpxwpa.default-esr/modzilla mail client error: Mail/pop3.wa.exemail.com-1.au" is invalid. Please pick a different directory.

Asked by Sermonp 11 hours ago

The account xxxxx@verizon.net is being processed. Please wait until processing is complete to get messages

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the… (read more)

TB stopped downloading emails from the Yahoo server. I still could send emails. I moved all emails from all TB folders (Inbox, trash, etc) to Local folders, deleted the profile. Redid the profile. Now TB still doesn't download emails. I get the message "The account xxxx@verizon.net is being processed. Please wait until processing is complete to get messages." AND now I can't send emails either.

Asked by jsaklas 13 hours ago

Unable to send emails .

Unable to send emails from my Laptop. Drop down box says "Outgoing server (SMTP) failed. I have compared settings on PC and are the same as the laptop. Have contacted… (read more)

Unable to send emails from my Laptop. Drop down box says "Outgoing server (SMTP) failed. I have compared settings on PC and are the same as the laptop. Have contacted my server provider and that is all ok. Can send emails from Optus webmail, but not from Thunderbird. Can send emails from the PC and that has Thunderbird also.

Asked by natura1 16 hours ago

Mail channel is marking outgoing emails as spam

My email hosting provider is is using mailchannels spam filter for outbound email, and after I switched from K9 to Thunderbird (Android) all my outgoing emails are being … (read more)

My email hosting provider is is using mailchannels spam filter for outbound email, and after I switched from K9 to Thunderbird (Android) all my outgoing emails are being marked as spam and blocked. I have a ongoing case logged with them but checking if any one has any advice or has similar issues?

Note k9 works fine, I'm guessing they are confused with headers from PC vs mobile version

Asked by paul663 19 hours ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 1 day ago

Last reply by mozilla516 20 hours ago

email files

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx. … (read more)

Is it possible to copy Tunderbird email files to the computer's documents. Our server uses POP, so they can only be accessed on my PC and not other devices. Thanx.

Asked by gts70 1 week ago

Last reply by gts70 1 week ago

Download Message

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order… (read more)

I am using a Mac with Big Sur (macOS Monterey Version 12.7.6), and my email is POP, using Thunderbird Version 128.4.2esr. My incoming messages are sorted in reverse order so that the latest message is listed first. I retrieve the message headers first then I either delete the message or download the contents of the message. The problem is that when I click on the download instructions Thunderbird does download the message OK, '''BUT it highlights the message just downloaded and it jumps to the next message. '''This is very annoying because in order to read the contents of the message I have to go back one message and purposely select the message just downloaded. It did not do this previously. Please correct or tell me the corrective action I should take.

Asked by attride 2 weeks ago

Last reply by attride 1 day ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 2 months ago

Last reply by mozilla516 1 day ago

archiving old email messages

Hi I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same. Some time in the not too di… (read more)

Hi

I have for many years moved relevant email messages from my inbox to an archive folder. My wife who also uses Thunderbird does the same.

Some time in the not too distant past Thunderbird has started preventing me from moving files from folder to folder.

I am running the latest version of Thunderbird.

Any help gratefully received

Many thanks

Peter Moran

Asked by PeterM 1 day ago

Folder has disapperad from list

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply… (read more)

I accidentally moved a folder into another folder, when I tried to move it back into the main folder tree it disappeared. The folder and data is still there but it simply does not show up. It's a folder used to temporarily store emails to be replied later on (AA-TO Reply).

I have created a 2nd folder AA-TO Reply2 and searching for stuff I have in the other folder I can find some and copy them to the new folder but I can't remember all that I have.

If i search say for Physiotherapy (I have an appointment next week) I could find the email and it shows up as being in the AA-TO Reply (the one that has disappeared) but can't find a way to make it visible again.

There are no folders showing as having another sub folder inside them ( with a >).

Asked by samperi1 1 day ago

Last reply by samperi1 1 day ago

Incoming email is posted directly to my Trash folder

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2s… (read more)

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com

Asked by 2shea 2 days ago

Cannot Send email.

Please Help Me. Have been a Thunderbird user for over 10 years. I have "new" desktop with windows 11. when setting up my thunderbird account for my three email accou… (read more)

Please Help Me. Have been a Thunderbird user for over 10 years. I have "new" desktop with windows 11. when setting up my thunderbird account for my three email accounts the gmail setup when fine, but the other two accounts will not SEND emails. All settings are same for incoming and outgoing SMTP. Have spoken with TWC and confirmed the settings and they said it's on your end. Please Help! thanks.Mike

Asked by Mike Bleakley 1 day ago