Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Sending email

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga Matt

more options

I obtain my Internet service from CenturyLink.

I have been using for many years Mozilla Thunderbird for my email.

Recently, the following message has started popping up after I compose an email in Thunderbird and hit the Send button:

"An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 [C1 RBL restriction: Blacklisted by Internal Reputation Service - 23.83.131.210."

I reinstalled Thunderbird as a possible remedy. The problem persists.

Please help.

I obtain my Internet service from CenturyLink. I have been using for many years Mozilla Thunderbird for my email. Recently, the following message has started popping up after I compose an email in Thunderbird and hit the Send button: "An error occurred while sending mail: The mail server sent an incorrect greeting: 5.7.1 [C1 RBL restriction: Blacklisted by Internal Reputation Service - 23.83.131.210." I reinstalled Thunderbird as a possible remedy. The problem persists. Please help.

Mafitar da aka zaɓa

the message is saying the ip address 23.83.131.210. is blacklisted for sending spam.

That address appears to be registered to Leaseweb USA in Phoenix. So I assume you are getting internet services of some sort from them and their address is blacklisted. I suggest you talk to them.

Karanta wannan amsa a matsayinta 👍 1

All Replies (1)

more options

Zaɓi Mafita

the message is saying the ip address 23.83.131.210. is blacklisted for sending spam.

That address appears to be registered to Leaseweb USA in Phoenix. So I assume you are getting internet services of some sort from them and their address is blacklisted. I suggest you talk to them.