חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Whys does the clock on my Calendar appear to run on West coast time while my ThunderBird is set and running fine on East coast time?

  • 12 תגובות
  • 5 have this problem
  • 7 views
  • תגובה אחרונה מאת christ1

more options

Dear Colleagues:

   I recently started using Calendar add-on to Thunderbird. My test event entered okay. But, my invite showed up on my colleague's PC with meeting time 3 hours late. That is, my meeting time is 11:00 Eastern time. But, he got the time as 14:00 which was 11:00 West coast time. I checked my "Calendar" tab view. There is a tell-tale sign that a red horizontal line that appears to follow my PC's real time clock but lagging 3 hours behind. So far, I could not find how to synchronize them.
   My PC was used on the West coast for several years before I brought it to the East coast a few months ago. Since then, my Thunderbird appears to run fine with the clock setting changed to the East coast time zone. Could there be any kind of memory somewhere that took my numerical 11:00, but recorded it by tagging as a West coast time zone entry?


Abe (2015-10-11 11:54)

Dear Colleagues: I recently started using Calendar add-on to Thunderbird. My test event entered okay. But, my invite showed up on my colleague's PC with meeting time 3 hours late. That is, my meeting time is 11:00 Eastern time. But, he got the time as 14:00 which was 11:00 West coast time. I checked my "Calendar" tab view. There is a tell-tale sign that a red horizontal line that appears to follow my PC's real time clock but lagging 3 hours behind. So far, I could not find how to synchronize them. My PC was used on the West coast for several years before I brought it to the East coast a few months ago. Since then, my Thunderbird appears to run fine with the clock setting changed to the East coast time zone. Could there be any kind of memory somewhere that took my numerical 11:00, but recorded it by tagging as a West coast time zone entry? Abe (2015-10-11 11:54)

פתרון נבחר

Make sure you do have the correct time zone set in Lightning (the calendar).

At the top right of the Thunderbird window, click the menu button > Options > Options > Calendar > General tab > Timezone

Read this answer in context 👍 2

כל התגובות (12)

more options

פתרון נבחר

Make sure you do have the correct time zone set in Lightning (the calendar).

At the top right of the Thunderbird window, click the menu button > Options > Options > Calendar > General tab > Timezone

השתנתה ב־ על־ידי christ1

more options

Hi, Christ1:

Thanks a lot. However, I only needed to click "Options" once.

Is there any reason for this kind of overkill step of setting timezone for an add-on to a basic software (Thunderbird) that has already been set to operate at certain time zone? It seems to only cause confusion and distractions.

Regards,

Abe (2015-10-11 18:29)

more options

version 38.6

The chosen solution does not work on this version--there is a completely different menu under the "three bars." (no "option" choice)

I chose "preferences" and New York time zone. My emails are still listed under date and time at UTC (Greenwich Mean Time) England...4 hours +

Example: 4:00 pm here, shows 8:00 pm---4 hours + for all email dates

השתנתה ב־ על־ידי bobbyb444

more options

The OP asked about calendar times not email times. For email set your computer clock time zone correctly. If you still have an issue start you own thread for your problem.

more options

GLADLY!!!!!!!!!!!!!!!!!!!!! that was kind of a rude response you gave!...but the question pertained to Thunderbird, and ONE WOULD THINK that the time zone would be applicable to ALL aspects of TB. But, sure, I will repeat and repeat the question elsewhere (kind of stupid when the "general" question I originally searched was for "time zone changes in TB.") Then this thread showed up out of a hundred possibles. The solution you recommended also did not work...my computer was already set to the correct time zone...so the issue rests within TB software...AND, there is nowhere else in TB except in "preferences" to change a time zone. None.

And, contrary to your advice--based on this version--you are disseminating information in error---the three bar choices you mentioned do not exist--even for anything else regardless of time zone and options--again, "options" does not exist in that menu you mentioned--ver 38.6.0


BTW, when I did a search for "time zone issues for TB email send and receipt," 4700 questions came back--most not relevant--I am not going to spend hours going through 4700 possible general answers for a very specific question.

השתנתה ב־ על־ידי bobbyb444

more options

Rude? The Internet might not be for you if you think that is rude. You hijack a 5 month old, solved thread that does not even apply to your problem. Just fix your computer clock and be done with it.

more options

You are rude, for a customer rep// hijack?????...the solution you provided is wrong, for a question that is not even provided anywhere else on this blog (not hijacked). And my computer clock is correct (again, maybe you can't read) ...the problem is within your version of your software...find it and fix it. and it's not solved, still ongoing--you know why?? because the solution you provided was changed in this version...again (and again) no "options" shown...you'll have everyone since going to these three bars, and they won't even find your solution. Learn your product. Obviously customer rep on the Internet is not for you.

more options

Look, you use free software because it is written and supported by volunteers. Volunteers that take the time to learn how the software works. I told you to fix the time zone on your computer . That is different from saying the time is correct. If you cannot follow that simple instructions then there is nothing else I can do for you.

FYI: The reason you start you own thread for YOUR problem is you get an answer for your operating system. The OP was using Windows so options is their menu choice. You are on an Apple or using linux if you see preferences.

http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac

Now you can be as smart as you think you are.

more options

1. I mentioned I changed my "TIME ZONE" to New York for my computer, first through your program, then ensuring my COMPUTER was in the correct TIME ZONE (again, please read);

2. Nothing was ever mentioned about operating systems--even the questioner;

3. Regardless of operating systems, it stands to reason that there could only be one place in the software to change the time zone, under preferences or options--why would individual opting systems have alternate locations to make such changes? Maybe I should have checked under establishing email accounts? search for an add-on? change my password?

4. You obviously had to look for answers among operating systems, or you would have told me early on that it was the problem---now YOU can be as smart as you are--this issue is probably the same resolution across all platforms, regardless of menu names for each;

5. Whether you are a volunteer or paid employee, you are acting as an agent for Firefox, and thus represent them...if FF had seen your responses, you would have been summarily fired. You don't "tell" a consumer they're in the wrong thread; "tell" them to start their own thread; "tell" them to correct their system clock, when that was not the problem; "tell" the they hijacked a 5 month old thread that was still active, and which appeared to answer a single resolution about time zones--there is no other place in the software; "tell" them to fix their clock when that was already stated that IT was not the issue;

6. The internet is not different than a normal marketplace in person...there is no cause to be rude. Merely ask or suggest the consumer start a new thread, or suggest this thread does not pertain to my issue. suggest or ask, don't demand or "tell" someone to go away.


as for me, you can keep on writing all you want, but these are my last comments.

C ya!!
more options

Hey smart guy, click on More System Detail beside the OP 1st post and it shows the operating system.

Bottom line Thunderbird uses your computer clock settings. Lightning, that would be the calendar add on, uses it own time zone setting.

As for the perceived rudeness, I suggested you check your computer timezone and if that did not fix it to open you own thread since you seem to be asking about email time and not calendar time like the OP. Never did I say go away, but in hindsight that would have been a good suggestion. You were the one that came here with an attitude telling everyone they were wrong when the advice fixed the OPs problem.

So if you have a problem then it is your personal problem and those are not covered in this forum. Maybe try the Dr Phil page for personal issues.

more options

OMG, you STILL are rude (and you don't read your thread, nor your own comments)

1) I guess I have to keep repeating that my computer's "clock setting" is set to NEW YORK TIME ZONE (I mentioned it twice..."please make a note of it").

2) I guess I have to keep repeating that the software add-on--regardless of OS or platform--uses only one "preference" or "option" to make a change to time zone---whether it be for calendar or email. TB and Lightning send one to the same avenue of preferences (or options) to make those changes;

3) I am not going to sift through over 4700 "general--not applicable" responses to a very "specific" question (operating system, platform, time zone changes in email). The "original" question I asked was a general question about time zone changes in email--this thread popped up, I tried to apply your suggestions, and they did not work for my version of TB. Hence my very first response.

4) I did not tell "everyone" they were wrong--just you. And it was obvious later that you researched the problem with your wonderful link on "operating systems" which still did not address the problem. It is the software. Had you known this earlier, you would have responded about the operating system suggestion--instead, you "told" me to start my own thread;

5. You did not "suggest" a different thread, you were (and still are) perfunctory in your tone and responses. If there was or is any attitude, you created it, and you belong in the back of the office--not out front advising people. Perhaps you should go to Dr. Phil and work on your tone and personal issues. As for me, it appears you liken this platform to Facebook--that's where you belong. I'm not going to argue with you further.

Please don't respond...you'll only aggravate others against Firefox. As for me, I apologize if you perceived it wrong. But I took your initial response to two other persons (up to your first suggestion to me, and no other responses nor reaction from me), and they reacted the same as i (one guy--a computer expert--said he was "...just passing you off." The other woman--a blogger--said he "should have broadened his response as a suggestion").


Go ahead and respond, and have the last word...I don't care, but to Firefox and Thunderbird folks and management, the issue still remains. I've had enough.

more options
If you still have an issue start you own thread for your problem.

Why didn't you just do that?