Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

My firefox crashes every time I open it.

  • 1 תגובה
  • 1 has this problem
  • 14 views
  • תגובה אחרונה מאת Morbus

AnonymousUser
AnonymousUser
more options

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.

This happened

Every time Firefox opened

I tried to remove a program from my computer

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well. == This happened == Every time Firefox opened == I tried to remove a program from my computer == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

כל התגובות (1)

Morbus
Morbus
more options

Hello Pam.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it