Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Don't see Norton safe web icons anymore

Leweez
Leweez
more options

As of today, July-24-2014, I no longer see Norton safe web icons when I do a search. Yesterday, everything was working fine.

What could be the problem? Firefox 31.0, Norton or Google? Many thanks!

As of today, July-24-2014, I no longer see Norton safe web icons when I do a search. Yesterday, everything was working fine. What could be the problem? Firefox 31.0, Norton or Google? Many thanks!

All Replies (3)

Leweez
Leweez प्रश्नकर्ता
more options

Any help?

Had the same problem (and still do) with IE so I switch to Firefox. Now the problem is also on Firefox...

Should I switch to Chrome now? Norton safe web icons are working there!

Thanks

guigs
guigs
more options

Hi Leweez, You may have to renable the Norton extension in [about:addons] or reinstall the toolbar.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

There apparently is an issue with the icons not appearing on the Google results page. Symantec has indicated on its support forum that it is looking into the issue but can't yet announce anything. See: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/SafeWeb-icons-AWOL-Again/m-p/1159524/highlight/true#M21078

Related thread: norton safe search no longer works with google search (unsolved).