Firefox throws me out of (HSBC) internet business banking when I try to make multiple online payments etc.
I log into internet banking as normal (HSBC) using Firefox, but I get thrown back to the banking login page if I try to make more than one payment from the account. The only way I can get back into the account is to keep clearing the cache each time and re-logging in to internet banking repeatably during each internet banking session. Has anyone else experienced this? Is there a permanent fix/solution? I am using Windows 10 operating system.
I log into internet banking as normal (HSBC) using Firefox, but I get thrown back to the banking login page if I try to make more than one payment from the account. The only way I can get back into the account is to keep clearing the cache each time and re-logging in to internet banking repeatably during each internet banking session. Has anyone else experienced this? Is there a permanent fix/solution? I am using Windows 10 operating system.
All Replies (1)
Hi, no information supplied on your Extensions, please list them.
What Security Software are you using please ?
SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST''''is issue still there ?