Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when ever I hit the down arrows for the drop menus (address bar) it flashes fast and goes away before I can select anything.

  • 1 प्रत्युत्तर दें
  • 3
  • 4 views
  • के द्वारा अंतिम प्रतियुतर the-edmeister

stihlman036
stihlman036
more options

Any drop down menu the shows previous history for instance the address bar, I can't drop the menu and scroll to a web site I was at as that menu flashes really fast. Same issue with logging into Face Book where my name is that drop menu is not available.

Any drop down menu the shows previous history for instance the address bar, I can't drop the menu and scroll to a web site I was at as that menu flashes really fast. Same issue with logging into Face Book where my name is that drop menu is not available.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes