सभी प्रोडक्ट Community Forum

My first support request about this was posted on Mon, Nov 18 (8:53 a.m.). I never got a response--probably my fault for posting a minor correction which may have caused everyone else to think someone knowledgeable had responded. I apologize for starting a new thread, but it’s been almost a week now and I really need help. The situation: I get my email via POP, and something got corrupted as a result of doing a backup of TB on Nov 15 using MozBackup. Following advice by Toad-Hall on 11/7/23 to a similar support request, in Troubleshooting Information, inside Profile folder, then in Mail, then in the folder for my server, I renamed “Inbox” as “OldInbox.” A new Inbox and new Inbox.msf got created in Mail > 'my-server.' The new Inbox is 0 KB and is dated to the Nov 14, the evening before I did the MozBackup. The date on the new Inbox.msf keeps advancing. There’s a OldInbox.msf file too, with date that keeps advancing. The new Inbox.msf file doesn’t work or isn’t getting used or some such. When I open TB, Inbox still shows the same old list of emails (now inaccessible) that used to be there and that are now accessible in the folder OldInbox. I still get the error message when I try to Get Messages. TB is still not downloading emails from the mail server. How do I get a functioning Inbox?

For some reason Firefox stopped working with the PlayerLocationCheck App used by the Georgia Lottery. I can still use the https://www.galottery.comweb site by using their phone app or Edge. Any ideas on how to solve this problem?

This has never worked for me on Firefox for iOS, despite trying for over a year, being up-to-date, and following the proper steps listed in the online instructions for how to do this.

First, Firefox for iOS never asks to save passwords, which is a total bummer.

But that aside, it won't even save a new password when I enter it manually. I go to "passwords," hit the + button, enter the login and password. But when I'm done, the screen just quickly flashes, and the new login and info I just entered has not been added. PLEASE FIX THIS!!!

(And please add the feature of asking save new passwords!)

I have the latest version of TB and Windows 11. I cannot edit contacts in either Cardbook or Address Book. In addressbook there are Edit and Delete tabs, but neither work. I have checked permisssions, and nont denied. I have disabled and reenabled Cardbook. Neither helps. Edits made in my gmail contacts are synchronized. It seems I am missing some simple answer, but ----? Your help will be appreciated. John

Hallo Up the 4th of October all was ok (see Pix 32), after the 4th I cannot send emails. Error message is Pix 36. Output settings Pix33. Input settings Pix 34. Thunderbird version Pix 40. Zonealarm Pro Version Pix (41).I have a newist laptop with windows 10

Workshop PC Windows 8.1 Pro is set for auto daylight savings adjust and has the correct time. rastas@rastaselectronics.com.au is arranged through VentraIP. As shown by Pix 36 all has been ok since The Messaging Co took over from Internode.

Laptop I have a newish laptop with windows 10 (fully updated) and with the latest versions of Thunderbird plus Zonealarm. This laptop can recieve but not send as well.

I've turned off Zonalarm on both and tested to no avail.

Cheers

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

I read on the internet that if I go to Mail then the body of the email should be available when blank in above subject files/folders. This does work, but it has only just started happening. Internet information says due to out of date apps, does this mean Thunderbird is out of date and needs updating because usually the updates are automatic? Or does Thunderbird need to look at the problem and fix, I shouldn't have to go to Mail each time an email body is blank. Not all emails are blank. Appreciate your assistance.

bold text I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Let me know if there is a setting change needed...perhaps hidden. No issues using Firefox with any other sites...pay a lot of bills online. The site response; not authorized.

Can this be doctored to send via Thunderbird? If so pointers would be apreciated! Sub FredWeeklyReport() Dim OutApp As Object

   Dim OutMail As Object
   Dim MyAddress As String
   Dim MyAddress2 As String
   Dim Response
   Set OutApp = CreateObject("Outlook.Application")
   Set OutMail = OutApp.CreateItem(0)

   On Error Resume Next
   
   Response = MsgBox("Fred. Hide all invoices, check worksheet is up to date", vbOKCancel)
   If Response = vbCancel Then GoTo ExitLable
   'Worksheets("Sheet19").Visible = False
   MyAddress = Sheets("Work summary").Range("Eddress1").Value
   MyAddress2 = Sheets("Work summary").Range("Eddress2").Value

   With OutMail
       .To = MyAddress
       '.CC = MyAddress2
       .BCC = ""
       .Subject = "Fred - PM - Weekly report"
       .Body = "Attached please find my weekly report. Regards, Peter"
       .Attachments.Add ActiveWorkbook.FullName
       'You can add other files also like this
       '.Attachments.Add ("C:\test.txt")
       .Send   'or use .Display
   End With
   On Error GoTo 0

ExitLable:

   Set OutMail = Nothing
   Set OutApp = Nothing

End Sub

When I'm typing something in my searchbar which doesn't locate to a direct website. This error appears. It doesn't appear while googleing from the google website. I couldn't find something like mysearchengine on the computer and this seemed to appear out of nowhere. I'm using firefox for half a year now. Do you got any ideas what's causing this and how to fix it?

My PC crashed with a windows upgrade and i'm not able to get my bookmarks back. BEST Buy Geek squad was able to get me back on but what they backed up were old bookmarks not the latest ones i had on my PC

Out of the blue, my Mozilla Thunderbird emails quit coming in. I paid a guy to get 2 weeks worth of emails to come in and thought the problem was fixed. Next day, same problem - no new emails coming in. What is happening? I need help.

I am unable to send any messages. Getting this error message - An error occurred while sending mail. The mail server responded: Resources restricted from 69.115.218.69 - try again later (AA,31).

It will list whatever address I am sending to or one off of a group. If I delete the one address it lists out of a group I get the same message with a new address cited.

Any suggestions?

Hi

I have several different email accounts. All but one are working fine. But my primary account is continuously unresponsive and freezes. This has been going on for several weeks now and today I can't get that account to work at all.

I'm on Windows 11 and have tried re-starting my laptop in Safe Mode but the freezing persists. I've tried turning off Windows Defender - it makes no difference and I don't have any other anti-virus running.

I have 450 emails in my Inbox and don't want to lose any of them or my address book. I do back up each week.

Not very tech savvy and no clue how to sort the issue out.

All help appreciated.

Constant blue circle timeouts when trying to open emails or send. Everything stops while the blue circle of death throbs for up to 30 seconds every time. Makes every email sent and every one marked junk or otherwise take forever.

Help.