Firefox Community Forum

I noticed that after Norton updated their Anti Virus to 24.10.9535, that I sometimes get a message that says "Connection verified by a certificate issuer that is not recognized by Mozilla", when I click on the Lock Icon. I never saw this before the Norton Graphics User Interface was updated to the most current one. I tried completely uninstalling and reinstalling Firefox, but No change. With some websites, for instance https://support.mozilla.org, I see the normal "Connection secure >", right underneath the "Site information for support.mozilla.org". But with something like: https://www.att.com, I see the error that I never saw before. I sent a message to Norton with this information too, but I don't know if they will respond or not. I know that I'm still getting the "Connection secure >", above the error, but it bothers me to see that error underneath. I am on Windows 10, using Firefox 132.0.2, at the moment. Also, Windows 10 is version 22H2 (OS Build 19045.5131), so I have all the latest patches. On my Windows 11 PC, that Norton is still using GUI version 22.24.8.36, I Never see this error. (Windows 11 is on the newest Windows version, with all patches installed; and Firefox is version 132.0.2)

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

normally I prefer Mozilla Firefox. but while the last ca.12 month minimum 2 by day I had a blackout and it was necessary to restart the computer. this is out of question - so I cannot work. Now I changed to Google Chrome but I am not content. There is no privacy. But to work with Mozilla is not longer interest because of the permanent restarts. What the matter?

Petra Eichmülller

On Mac OS, Cmd+? AKA Cmd+Shift+/ (on a US keyboard, at least, these are the same) is the standard shortcut to open a search bar inside the Help menu that searches through the commands in the menu. See attached screenshot.

As you can see, Firefox seems to bind it to "Get Help" (which is wrong for Mac OS).

Even worse, if you actually press Cmd+?, the Help menu flashes open and closed, and nothing happens. If you press Cmd+? twice in rapid succession, the "Get Help" command executes.

Is this a bug? Is there a way around this?

I am using Firefox 132.0.1 (aarch64) on Mac OS Sonoma 14.7.1.

For reference, https://superuser.com/questions/201798/how-do-i-make-cmd-work-the-native-way-with-firefox-for-mac claims this was fixed in Firefox 4 many years ago.

It's also possible to change the Mac OS shortcut in the Mac OS Settings -> Keyboard Shortcuts -> App Shortcuts, but I'd rather not.

After years of working without an issue, now whenever I open Firefox only some of the windows that were open when I shut down can be re-opened. Others are still listed in the "Window" menu, but clicking on them results in nothing. I also cannot delete them.

Help?

I am currently using Firefox v132.0 on a 2024 MacBoook Pro running Sonoma 14.6.

Thanks!

Hey Gang,

Sooooo, this is Driving Me Nuts!!!

Facebook.com is Redirecting to https://business.facebook.com/business/loginpage/ after I log in.

I have LITERALLY tried everything to fix this (and I'm no noob)!!!! It's not a Plugin or Extension, it's not related to HTTPS over DNS or any Browser Privacy Settings; not a Cookie or any Saved Site Setting, nor is it anything in My Antivirus or Windows 10 Registry (I purged EVERYTHING!). Nothing in the Hosts File, etc etc etc....

It was working until whatever update I did, and it works fine in Opera and Chrome as well as on another PC with a fully patched FF Browser.

Any Ideas or a Solution would be EPIC, I am ALMOST out of options and I'm all Grepped Out....TIA!

Thanks Gang!

Wazz

Since updating to Sequoia on my Mac Mini, I have been getting thr folloeing error: Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

I do not get it on my MacBook with Sonoma. Please advise,

Thanks, Frank

Hi, i can access the website https://robertsspaceindustries.com/ but i can't login since 2 months now, i've waited numerous updates but nothing is working and i'm switching to opera to get it work.

When can i expect a fix or does the issue come from the website itself ?

thanks

Same as previous users over the last 6-12months. I've tried just about everything.

Intermittent no sound on streams unless you refresh or change stream resolution (which i imagine refreshes the stream).

This only occurs on Twitch using FF, other browsers work fine.

Help!! Thanks.

I keep getting this message when i click a link on an add sometimes.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I've recently migrated from an Intel based mac to an arm based mac. Firefox was working ok, until I rebooted. Now all of the tabs, address bar, shortcuts, and worst: everything in all of the preferences pages is in some weird font that's completely unreadable. The actual web pages are ok. This is really bad? How can I fix this, especially given that nothing in the preferences pages is intelligible?

Hello!

I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google location bar", which obstructs the first search result completely - more in the attachment.

I've tried turning off all of the add-ons I have, tried searching for it in console, tried blocking it - didn't help.

It doesn't show in other browsers.

fellas my Firefox extensions wont show the drop down menu anymore it just opens a new page/tab. but on my laptop i can select the extensions for example i can open a new container with the container extension on my laptop but not on my PC

Something that's gone unsolved for years with Firefox for me is suddenly, one day, the browser started overfblowing the brightness in A LOT of images on websites. It even does this with the icons for websites in the bookmarks bar. It happens like this for almost every single one and so many things I've tried doing doesn't fix it; installed latest version, restarting the browser, troubleshoot mode. Nothing works.

The image that is bright and washed out is a screenshot of a weighted blanket on its website while using Firefox. The other is how it looks using Opera GX, and is how it usually looks on every other browser.

How do I fix this?

Since I updated to 132.0, youtube refuses to play like a dog that doesn't want to go to the vet. It lets me search videos and open the page, but the player sits and loads without playing. Music.youtube.com doesn't respond at all to the play button; it continues to show the play button and doesn't play. I tried removing all my extensions, clearing history, cache, site settings, et. al., but it didn't work. Only on Chromium does YouTube work. I heard Youtube was cracking down on adblockers, but I have tried removing it already and reloading to no avail. Next I'm trying to refresh firefox in about:support.

Hello, I keep deleting Google search as I want to use DuckDuckGo my main web search browser. There is a nuisance as Google search keeps coming back even if I deleted Google from my Search engines.

Please help with a definitive solution otherwise I should move to another browser. Cheers.

Bertrand

Hi everyone, I love Firefox, but it has a very debilitating issue whereby login popup windows, those little ones you click on to login, do not come up at all on some sites.

I have a screenshot below for https://www.avsim.com from MS Edge, where the popup does work. It also works on Google Chrome. But after clicking on sign in, nothing happens at all in Firefox.

Popups are enabled, cookies are enabled and safe browsing is totally disabled in Firefox settings. I have also disabled my ad blocker, AdGuard, on this site.

Can someone tell me what settings may need to be fixed in Firefox, or is this another issue?

Thanks.

Is there a quick way to close all windows at once, without quitting FF?

I would prefer an extension-less solution; also I would like to keep the setting that retains the previous session upon reopening FF.