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Not showing email folders in Thunderbird

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I already have a lot of email accounts added in Thunderbird. Recently, I added a new email account but it's only showing the Inbox folder, not displaying any messages either. email account is IMAP. same settings with previous accounts, I don't know what went wrong. Please see attached image for reference

I already have a lot of email accounts added in Thunderbird. Recently, I added a new email account but it's only showing the Inbox folder, not displaying any messages either. email account is IMAP. same settings with previous accounts, I don't know what went wrong. Please see attached image for reference
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