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how can we see the emails that are being blocked as spam? some of my customers are not coming through.

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jgwdance
jgwdance
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i have customers that are sending emails to my email that are not showing up, they are not in a junk file, I think the spam filter is deleting all emails they this is spam and some are not. how can I see the blocked emails?

i have customers that are sending emails to my email that are not showing up, they are not in a junk file, I think the spam filter is deleting all emails they this is spam and some are not. how can I see the blocked emails?

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user01229325
user01229325
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Thunderbird has Junk controls. You have to turn them on in account settings. The default is to mark it with a Junk icon and leave it in your Inbox. Thunderbird does not use the word Spam or block such messages. Most email providers have spam filters and create spam folders. Log into your account at your providers webmail page and see what options they have there. You can check the Spam folder who!e you are there.