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I recently h ad Hotmail problem, forum advice was to optimize the browser and gave a site to do this for IE, but said to ask any other browser (FF) how to do it for their browser.

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I usually use FF as my browser and had a malware incident a week ago. Believe all has been cleared, but noticed that my Hotmail acct was abnormal - not taking attachments, and not being able to forward. On Hotmail forums the advice for similar was to uninstall and reinstall MS Silverlight, and to reoptimize the browser. Detailed directions from a referral site told how to reoptimize IE to work well with Hotmail. Their note says if you're using a browser other than IE 6, 7, or 8, see the documentation for that browser for more information about how to optimize your setting to work with Hotmail. How say you?

I usually use FF as my browser and had a malware incident a week ago. Believe all has been cleared, but noticed that my Hotmail acct was abnormal - not taking attachments, and not being able to forward. On Hotmail forums the advice for similar was to uninstall and reinstall MS Silverlight, and to reoptimize the browser. Detailed directions from a referral site told how to reoptimize IE to work well with Hotmail. Their note says if you're using a browser other than IE 6, 7, or 8, see the documentation for that browser for more information about how to optimize your setting to work with Hotmail. How say you?

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"