1. Exit Firefox.
2. Right-click the Roboform icon in the taskbar's notification area (next to the clock) and choose Options. If there's no taskbar icon, first launch the "Taskbar Icon" shortcut from the Roboform Start Menu folder.
3. In the Roboform options window, click Browser Integration on the left.
4. On the right, uncheck "Mozilla Firefox" if it's currently checked, then click the OK button.
5. Start Firefox.
6. Exit Firefox.
7. Right-click the Roboform taskbar icon and choose Options, then Browser Integration again.
8. Check "Mozilla Firefox" then press the OK button.
9. When you next start Firefox, you should see a new tab labeled "Install Add-on" that asks you to confirm the installation of "RoboForm Toolbar for Firefox". Check "Allow this installation", then press the Continue button.
10. In Firefox, right-click an empty area of the tab bar and make sure "Roboform Toolbar" is checked.

When I do that, it only shows the program files for Robo. If I have Firefox opened, it shows it in the browser. So, I cannot click on it if it's not there when Firefox is closed. And nothing happens if I have Firefox opened. Does this make sense?

I don't understand what you mean. I've edited my previous post and added screenshots.

If you encounter a problem along the way when performing one of the above steps, please illustrate it with a screenshot.

• How do I create a screenshot of my problem?