Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

I've not been able to use Firefox on my laptop for several months. Whenever I attempt to I get this message "Firefox is already running, but is not responding.

  • 5 válasz
  • 1 embernek van ilyen problémája
  • 6 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

I've not been able to use Firefox on my laptop for several months. Whenever I attempt to I get this message "Firefox is already running, but is not responding.

I've not been able to use Firefox on my laptop for several months. Whenever I attempt to I get this message "Firefox is already running, but is not responding.

Összes válasz (5)

more options

Assuming you have restarted Windows during that long period of time, I would suspect a locked file. Could you check the steps in this article to see whether they help?

"Firefox is already running but is not responding" error - How to fix

more options

Hello,

Usually this can be fixed with a clean install. There have been important updates since that time, so make sure you download a fresh copy of Firefox from:

Then uninstall Mozilla Firefox from your Control Panel > Programs and Features/Add or Remove Programs. If you want to save your profile information, make sure that you do not delete personal files.

Delete the Firefox folder and all of its contents (your profile is located in a different location so will be unaffected by this):

  • C:\Program Files (x86)\Mozilla Firefox\

Then reinstall Firefox using the installer you downloaded earlier. Does that fix the problem?

more options

A clean install didn't do the trick. Thanks anyway.

more options

Did you try the article jscher2000 posted?


If that article doesn't help, what happens if you run the profile manager for Firefox with the -no-remote parameter?

http://kb.mozillazine.org/Opening_a_new_instance_of_your_Mozilla_application_with_another_profile

more options

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.