Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Getting scripts that are making a new install of FF unresponsive

  • 7 válasz
  • 12 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Augustus1ad

more options

I have a new W7 laptop that just won't run FF. It goes unresponsive because of scripts that are causing problems. Yesterday I uninstalled FF and tried a new download. FF worked perfectly all day with just Roboform added. Today I'm getting the same unresponsive browser again with two scripts that have shown.

Script:chrome://browser/content/tabbrowser.xml:2113 Script:chrome://global/content/bindings/tabbox.xml:761

I can't do anything with FF. Tried starting in safe mode an that won't work either. Having to use G Chrome - please help me get FF working

I have a new W7 laptop that just won't run FF. It goes unresponsive because of scripts that are causing problems. Yesterday I uninstalled FF and tried a new download. FF worked perfectly all day with just Roboform added. Today I'm getting the same unresponsive browser again with two scripts that have shown. Script:chrome://browser/content/tabbrowser.xml:2113 Script:chrome://global/content/bindings/tabbox.xml:761 I can't do anything with FF. Tried starting in safe mode an that won't work either. Having to use G Chrome - please help me get FF working

Összes válasz (7)

more options

Hi,

Are you facing this problem out of nowhere? Or does it happen after you install additional extensions?

Please check if solutions from here help: https://support.mozilla.org/en-US/kb/warning-unresponsive-script

You might check this articles for clues: http://kb.mozillazine.org/Problematic_extensions http://kb.mozillazine.org/Unresponsive_Script_Warning http://kb.mozillazine.org/Script_busy_or_stopped_responding http://kb.mozillazine.org/Firefox_hangs

Cheers!

more options

The problem is there without any extensions added by me. As I said, FF won't start in safe mode. Or rather, it will start after about 5 mins but immediately becomes unresponsive. I can't try turning off hardware acceleration because there is no way to access working controls. But it was working yesterday with the same set up as today.

more options

Oh, OK. Gotcha.

Have your tried following below steps:

  1. Clear cache
  2. Exit Firefox
  3. Go to your profile folder (http://kb.mozillazine.org/Profile_folder_-_Firefox )
  4. Delete all sessionstore.js
  5. Restart Firefox

?

more options

Well he won't be able to do steps #1-2 b/c his Firefox keeps freezing as soon as he opens it. Is that right? Or can you use Firefox for a little while before it freezes?

If he deletes his sessionstore.js that will delete all his saved tabs & windows. But it's a good point. How many tabs & windows do you have open when you start Firefox? It's fine if you guess. Maybe 20 or 30 tabs? In case deleting this file doesn't solve the problem, backup it to another location before deleting it. That way you can restore it later on.

Honestly, the problem sounds like one of your addons is broken b/c of the new Firefox update and causes Firefox to freeze on startup.

To test my theory out, here's a link to download the previous Firefox version:
Firefox 20 download

If that works, next we'll need a list of your addons. You can quickly copy a list of your addons from Firefox button > Help > Troubleshooting Information. Then click the "Copy text to clipboard" button.

Then come back here and paste the info.

Here's a article about that:
https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

Módosította: NoahSUMO,

more options

Installed the earlier version of FF and it works.

Here is the list of addons


 Application Basics
       Name
       Firefox
       Version
       20.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       DownThemAll!
       2.0.16
       true
       {DDC359D1-844A-42a7-9AA1-88A850A938A8}
       Greasemonkey
       1.8
       true
       {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
       RoboForm Toolbar for Firefox
       7.8.9.5
       true
       {22119944-ED35-4ab1-910B-E619EA06A115}
       Session Manager
       0.8.0.6
       true
       {1280606b-2510-4fe0-97ef-9b5a22eafe30}
       1-ClickWeather
       1.1.9.1
       false
       {DCBD1271-D228-4082-9FBC-36D9B7660B03}
       Norton Toolbar
       2013.3.5.1
       false
       {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
       Norton Vulnerability Protection
       11.3.0.9 - 5
       false
       {BBDA0591-3099-440a-AA10-41764D9DB4DB}
       Personas Plus
       1.7.2.1
       false
       personas@christopher.beard
       recipefox
       0.63
       false
       {EA6F5510-6F4D-11DC-B4DA-1B6D56D89593}
       SeoQuake
       2.8.11
       false
       {317B5128-0B0B-49b2-B2DB-1E7560E16C74}
       Symantec VIP Access Add-On
       2.0.5.0
       false
       VIP5X@verisign.com
 Important Modified Preferences
     Name
     Value
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.cache.disk.smart_size_cached_value
       358400
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20130409194949
       browser.startup.homepage_override.mstone
       20.0.1
       dom.mozApps.used
       true
       dom.w3c_touch_events.expose
       false
       extensions.lastAppVersion
       20.0.1
       gfx.direct3d.prefer_10_1
       true
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1369147808
       places.history.expiration.transient_current_max_pages
       96731
       plugin.disable_full_page_plugin_for_types
       application/pdf
       privacy.sanitize.migrateFx3Prefs
       true
 Graphics
       Adapter Description
       Intel(R) HD Graphics 4000
       Adapter Drivers
       igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
       Adapter RAM
       Unknown
       Device ID
       0x0166
       Direct2D Enabled
       Blocked for your graphics driver version.
       DirectWrite Enabled
       false (6.2.9200.16492)
       Driver Date
       3-19-2013
       Driver Version
       9.18.10.3071
       GPU #2 Active
       false
       GPU Accelerated Windows
       1/1 Direct3D 9
       Vendor ID
       0x8086
       WebGL Renderer
       Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
       AzureCanvasBackend
       cairo
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       none
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       true
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.5
       4.9.5
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0
more options

Spoke too soon. FF worked for a day, after rolling back. But now it goes unresponsive again as soon as I open it.

more options

I have the same problem. If I uninstall FF, delete all folders, download and install, FF works until I turn off the laptop. Upon restart FF does exactly the same as above.