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cannot access internet through firefox, IE is ok, checked firewall and network settings

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  • Balasan terakhir oleh pmacSask

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Have used firefox for ages w/ no problem - this morning firefox will not access internet - modem and router are fine, Inernet Explorer is accesses fine. Firefox is set to use system proxy settings, tried " no proxy" , didn't work, checked windows and Mcaffey firewalls, didn't find anything that should be blocking it. Have rebooted/restarted everything

This happened

Every time Firefox opened

This moringing - last successfully used 3hrs ago - kids claim they "didn't do anything..."

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Have used firefox for ages w/ no problem - this morning firefox will not access internet - modem and router are fine, Inernet Explorer is accesses fine. Firefox is set to use system proxy settings, tried " no proxy" , didn't work, checked windows and Mcaffey firewalls, didn't find anything that should be blocking it. Have rebooted/restarted everything == This happened == Every time Firefox opened == This moringing - last successfully used 3hrs ago - kids claim they "didn't do anything..." == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Solusi terpilih

They've done something with firefox 3.6.8 which now upsets the McAffee firewall. Since upgrading I get the firewall alert pop-ups. If you click Block (which your kids might have done) then Firefox will be blocked completely.

If you dig into the McAffee tools Firewall->Program Permissions you will probably find Firefox listed there as "blocked".

On my machine the Entry is for "Outgoing" only and I now keep getting the alerts. I suspect they will go away if I switch this to "Full". But I'm loathe to do that, why should a browser need to accept incoming connections, why was this change made and what benefit is it to us as users?

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Semua Balasan (5)

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Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

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Solusi Terpilih

They've done something with firefox 3.6.8 which now upsets the McAffee firewall. Since upgrading I get the firewall alert pop-ups. If you click Block (which your kids might have done) then Firefox will be blocked completely.

If you dig into the McAffee tools Firewall->Program Permissions you will probably find Firefox listed there as "blocked".

On my machine the Entry is for "Outgoing" only and I now keep getting the alerts. I suspect they will go away if I switch this to "Full". But I'm loathe to do that, why should a browser need to accept incoming connections, why was this change made and what benefit is it to us as users?

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Maybe you activate proxy settings inside of Firefox, also check your Firewall protection inside of Antvirus tool

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SinceI upgraded to 3.6.8, when I click on the FF icon, my system does a "cold" boot. I removed McAfee completely, still did it. I wiped the hard drive, re-installed XP w/SP3, Word 2003, and an older Firefox version (3.5.4) that I knew worked previously...no help - system still re-booted when trying to use Firefox. Removed that version and installed 3.5.7 - no help. I need FF to work with McAfee because the university requires/uses McAfee to login (they load & supply it initially). I am NOT amused....hee, hee, hee...

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IE 8 works fine (64 bit) on the internet, but FF (3.6) does not. I get a 'Server not found' error message on my HP laptop running Windows 7. The Vista desktop works fine. On my laptop I have: -tried other browsers. They also do not work. -uninstalled my Shaw firewall, and used the cleaning tool to make sure it was removed -check and rechecked every setting on the Windows firewall. Everything is enabled and allowed. -scanned for viruses with at least 3 different applications - none found - reset the TCP connection -reset the winsock connection -made sure that NO PROXY was being used -tried a direct connection to the modem, bypassing the router and wireless card. -tried Safe Mode with networking -and several other useless 'fixes' that I have found on the internet.

Firefox, my preferred browser, still does not work. Any suggestions appreciated.

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