Crash on Broadwell-U with old microcode

Firefox Firefox Emepụtara: 81% of users voted this helpful
Ọnwebeghị onye nyere aka tụgharịa asụsụ edemede a. Ọ bụrụ na ị marala otu ịtụgharị asụsụ maka SUMO si arụ ọrụ, bido ịtụgharị asụsụ ugbu a. Ọ bụrụ na ị chọrọ ịmụta otu esi atụgharị edemede maka SUMO, biko bido ebe a.

On Windows and Linux, Firefox 57 and later crashes occasionally on Intel Broadwell-U processors unless the processor has sufficiently recent microcode.

The crash occurs if the processor vendor is GenuineIntel, family is 6, model is 61, stepping is 4 and microcode revision is 19 (hexadecimal) or lower.

Broadwell-U processors are typically used in laptops released in 2015.

For information on how to check the processor vendor, family, model, stepping and microcode revision and on how to get microcode updates, please refer to the article Updating processor microcode.

Edemede a abara uru?

Biko chere...

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More