Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My wife can no longer access her email

  • 4
  • 2
  • 18 views
  • Nzaghachi ikpeazụ nke rkueker

more options

She suddenly lost the ability to receive email through thunderbird although she could send. The provider, century link, changed her password in an attempt to fix. I was able to access her address list but now she has lost past emails and still cannot receive or send.

rich kueker

edit: removed personal information for your protection. (philipp)

She suddenly lost the ability to receive email through thunderbird although she could send. The provider, century link, changed her password in an attempt to fix. I was able to access her address list but now she has lost past emails and still cannot receive or send. rich kueker <sub>edit: removed personal information for your protection. (philipp)</sub>

Edeziri site na philipp

Asịsa ahọpụtara

Can you still access the old account via webmail?

Gụọ azịza a na nghọta 👍 0

All Replies (4)

more options

Never ever post your email password to a public forum. Make sure to change your email password on the server ASAP. After changing the password on the server, you'll also have to change the password Thunderbird has remembered. http://kb.mozillazine.org/Setting_and_changing_email_passwords

more options

solved, but had to add new account to do so. Lost all old emails

more options

Asịsa Ahọpụtara

Can you still access the old account via webmail?

more options

Phillip Thanks for removing; must have had a DA attack

thanks again