Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New email colours

  • 1 nzaghachinzaghachi
  • 0
  • 2 views
  • Nzaghachi ikpeazụ nke Matt

more options

Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

Hi, Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right. How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option). Thanks

All Replies (1)

more options

IMAP calls unread mail in two categories, seen and unseen. Unseen email is shown in blue and once it has been displayed for your eyes to see it is considered seen and reverts to the bold black unread status. Some mail that you have seen say on your phone comes in with the status seen and is displayed in black on arrival.

Folders with newly arrived mail have a dot or star to indicate this is the newly arrived stuff in the folder.