Thunderbird Community Forum

Is there an alternative client I can import my Tbird data to?

I have had zero luck fixing constant crashing of Tbird and it is not providing any crash reports. It just says (Not Responding) and I can close but no restart without using task manager to kill the background process.

I cannot work like that so need something else.

My thunderbird recently crashed and stopped working (windows version 11 Pro Version 23H2) . The program seemed to freeze and after I got it closed it is not opening back up. I tried closing all of the background processes through the task manager and when I tried to open it again it will open a blank window, list it as not responding, and then close the interface with no ability to do anything beforehand. Tried using the repair option in settings, same response. Tried to reset the app, same result. Tried uninstalling version 128.1 and then installing version 128.5, no errors reported on uninstall or new version install but it still just opens a blank screen, says the program is not responding, and closes the window without anything else appearing. I tried restarting the computer (soft and hard restart) and get the same response. I need to be able to use my inbox manager or I need to move to another program. Thanks.

Hello the team,

Since your last update, sending message by Thunderbird is problematic. When checking, the menu flashes quickly, out of all control. Impossible to cancel, send, correct. You can absolutely do nothing. After a while (2-3 minutes of this flashing and it's long...) The message is sent. Before updating, this problem did not exist. Please do the necessary to remedy this bug. Thank you for your help. Jean-Luc Demély - Switzerland

One of my business email accounts is bombarded daily with garbage. See below the way the emails are addressed to me. I want to know how to block these sources forever. Please help me. Stephanie Vavra, Owner and Publisher of thecity1.com newspaper

[thecity1] Please Moderate: ??? The ending lists the title of a previously posted article on my online newspaper.

thecity1"[your-subject]" This version is new.

Thunderbird recent Nebula esr updates have failed. So I have downloaded latest updates and reinstalled with same selections. Update history shows no updates installed yet!

Since latest Version 128.4.4esr Build ID 20241118214310 email access does not work after initial open or log on Startup. Get New messages All accounts or each Account show no activity. I now need to quit/reopen again to start receiving messages, then all continues well until another update or log off! It often takes a day before I notice no emails then I get 100+!

Dear all, I am unable to delete or archive Thunderbird e-mails offline, such as on a plane. In the past, this was possible. Now, I can only do so if I am on-line. Can someone perhaps help? Thanks. Walter

Mozilla Thunderbird installed on Win 11. Was working yesterday. Has been working for years. Now get error messages:

"Login to server mail.gmx.com with username macilray@gmx.co.uk failed. Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)"

Incoming messages are OK (I can receive messages). Authentication method is Normal Password. Tried changing password. Tried uninstalling and reinstalling. Same result. Same account works perfectly well on iPad. Online version at https://www.gmx.co.uk/ works perfectly well send/receive.

I have had an update to my hp laptop and now find that my thunderbird email on my laptop and phone are asking for a password. This has not been the case in the past. Would you please help me resolve this issue? Thanks

Hello from Belgium,

I use Thunderbird with my Hotmail mailbox. Sometimes the body of a message is missing. I just have a serial number like this "--0000000000003fb6ca0619db6a84--" When I connect directly to Hotmail via the web. I can see the body. Curious, isn't it ??

Jc

Received the following when trying to send an email

Sending of email failed. An error occurred while sending mail. The mail server responded: Too many messages (2.3.2.3) from 2.95.334.23. Please check the message and try again.

Incoming emails show at the bottom of the Inbox instead of the top. If I click on another folder then click on Inbox it shows at the top like it should. It wasn't always like this, how can I fix this?

All mailboxes erroneously show "no messages found"

You can go though the entire list on the left and all come up with the "no messages found" screen. The only solution is to restart/

This occurs after it has been working fine for hours, often after moving one of a few messages out of Inbox.

Name Thunderbird Version 128.5.0esr Build ID 20241125170630 Distribution ID Update Folder C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\66024440CA2A2D8C Update History Update Channel esr User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.5.0 OS Windows_NT 10.0 19045 Application Binary E:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe Profile Folder (Local drive) Build Configuration Thunderbird 128.5.0esr - 20241125170630 Thunderbird source https://hg.mozilla.org/releases/comm-esr128/rev/5aa787475f1ff704f48d561dd2ba209b092f8336 Platform source https://hg.mozilla.org/releases/mozilla-esr128/rev/68352da82b95d7114af99b268c179195fd2fead0

The latest information on building Thunderbird can be found at https://developer.thunderbird.net/. Build platform Target i686-pc-mingw32 Build tools Compiler Version Compiler flags /builds/worker/fetches/clang/bin/clang-cl -fms-compatibility-version=19.39 -Xclang -std=gnu99 -m32 -Xclang -ivfsoverlay -Xclang /builds/worker/fetches/vs/overlay.yaml 18.1.5 -fcrash-diagnostics-dir=/builds/worker/artifacts -D_HAS_EXCEPTIONS=0 -Gy -Zc:inline -arch:SSE2 -Gw /builds/worker/fetches/clang/bin/clang-cl -fms-compatibility-version=19.39 -Xclang -std=c++17 -m32 -Xclang -ivfsoverlay -Xclang /builds/worker/fetches/vs/overlay.yaml 18.1.5 -GR- -fcrash-diagnostics-dir=/builds/worker/artifacts -TP -Zc:sizedDealloc- -D_HAS_EXCEPTIONS=0 -Gy -Zc:inline -arch:SSE2 -Gw -D_SILENCE_TR1_NAMESPACE_DEPRECATION_WARNING -Z7 -O2 -Oy- /builds/worker/fetches/rustc/bin/rustc 1.78.0 Configure options MOZ_AUTOMATION=1 --enable-project=comm/mail --target=i686-pc-windows-msvc MOZILLA_OFFICIAL=1 --enable-update-channel=esr MOZBUILD_STATE_PATH=/builds/worker/.mozbuild MOZ_FETCHES_DIR=/builds/worker/fetches ENABLE_CLANG_PLUGIN=1 --enable-js-shell --enable-rust-simd UPX=/builds/worker/fetches/upx-3.95-win64/upx.exe --enable-official-branding

Cache Use about:cache Information about the Network Cache Storage Service memory Number of entries: 4 Maximum storage size: 200000 KiB Storage in use: 3 KiB Storage disk location: none, only stored in memory List Cache Entries disk Number of entries: 450 Maximum storage size: 153600 KiB Storage in use: 26921 KiB Storage disk location: F:\Cache\cache2

Performance about:processes Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 2 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 47.8 GB Disk Space Available 21.7 GB

Performance was already poor in v115, but has gotten much worse since upgrading to 128.5. This is a documented bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1906482 Are there any known workarounds? If not, how can I downgrade with losing all of my settings? I have 7 e-mail accounts and a few calendar accounts set up. This took a lot of time, since several of them require app-specific passwords. Thunderbird complains if I try to open a profile from a newer version in an older version of the software. How can I do this safely?

I use Thunderbird for email, when on MX Linux I use the Flatpack version. I've noticed that the Thunderbird configuration frequently resets itself, from using local folders on an adjacent disk, to a location within the Flatpack.

I know when this happens because I can then no longer send emails; I have to copy any text written, enter setup, re-select the desired folder, and re-start Thunderbird.

Can you please help with a fix for this issue?

Best regards,

Richard Palmer

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine for years up until today. This is the message; Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

I have been using Thunderbird for many, many years now and been happy with it.

However last 6 months or so, it has been constantly crashing, often several times a day. Crash reports almost never get sent as it says there is a technical error.

Using a HP Spectre 360 (7 years old) with Windows 10. All windows updates have been applied, and constantly virus checked etc. No other programs giving me grief like Thunderbird which is the most important program. Before Thunderbird I used Eudora which was also great. Always regretted changing to Thunderbird.

I am now over it and Thunderbird. How do I transfer all my emails, attachments etc going back 10-12 years or so to a new email program.

Any suggestions regarding a better email client. Don't want to use Outlook. Have been looking at Proton Mail.