Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Incoming msg's go to both INbox AND 'Important' folder; if I delete one from either location it deletes from both.

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di sfhowes

more options

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder.

If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

When receiving new msg's in Thunderbird they download into both my INBOX...AND...the 'IMPORTANT' folder (sub-folder of the 'Gmail' folder). Also: quite often (nearly always) when I check my email for new msg's, I'll find that several (not necessarily all) of my SENT mailings are also showing in the 'IMPORTANT' folder. If I delete msg's from the IMPORTANT folder, they simultaneously delete from my INBOX...or SENT mail. As a result, I must always begin...when checking my new mail...by going to the IMPORTANT folder, selecting all the 'SENT' mails, dragging them as a group to the 'SENT mail' icon and then selecting all the NEW msg's and dragging them as a group to the 'INBOX' icon. It's a real nuisance. Thanks in advance for any corrective advise. NJR

Tutte le risposte (1)

more options

You may want to change the setting for deleting messages so that copies aren't deleted. See the last paragraph of this article in the Labels section.

Additional suggestions for TB/Gmail settings:

https://support.google.com/mail/answer/78892

Note that it's recommended to not check "Place a copy in" for Sent messages.