Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Duplicate accounts created through Telus/Gmail migration

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di Stans

more options

My Telus email account migration to Gmail went relatively smoothly and I moved this account back to Thunderbird. Each time I login I get the following (attached). My email however comes through normally and I then cancel out the pop-ups. I believe this is related to the fact that I'm now using an IMAP not POP setting.

Probably related: Following the set-up, I ended up with duplicate accounts but cannot access the non-default account to remove it because it is a duplicate - 'An account with this name already exists. Please enter a different account name'.

I'm not sure where to go fro here. Thanks.

My Telus email account migration to Gmail went relatively smoothly and I moved this account back to Thunderbird. Each time I login I get the following (attached). My email however comes through normally and I then cancel out the pop-ups. I believe this is related to the fact that I'm now using an IMAP not POP setting. Probably related: Following the set-up, I ended up with duplicate accounts but cannot access the non-default account to remove it because it is a duplicate - ''''An account with this name already exists. Please enter a different account name''''. I'm not sure where to go fro here. Thanks.
Immagini allegate

Tutte le risposte (1)

more options

I would create a new Thunderbird profile and setup the new account afresh.