Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

after upgrading to v 16.0 I have lost all my bookmarks, addons, toolbars, norton passwords etc and want thrm back

  • 2 risposte
  • 5 hanno questo problema
  • 8 visualizzazioni
  • Ultima risposta di Ramundo1

Ramundo1
Ramundo1
more options

All I did was download the upgrade as recommended and all my additional toolbars, (Norton, Gamers Unite, etc) as well as all my bookmarks, homepage, history etc.

Can I get them all back or go back to a previous version?

All I did was download the upgrade as recommended and all my additional toolbars, (Norton, Gamers Unite, etc) as well as all my bookmarks, homepage, history etc. Can I get them all back or go back to a previous version?

Tutte le risposte (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you still using your (previous) default profile?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Ramundo1
Ramundo1 Utente che ha posto la domanda
more options

Strange, but all my missing data appears to have come back? I don't understand how, but it is as if the upgrade didn't happen at all. Many thanks for your response though.