We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

My browser is very slow and unrelyable I need help correcting this problem getting support is difficult.

  • 2 risposte
  • 1 ha questo problema
  • 8 visualizzazioni
  • Ultima risposta di cor-el

more options

My browser is very slow and not reliable. I need help correcting this. Is there a number I can call to get help. Can you call me at (phone number removed by mod). I have Cox Cable supplying my high speed internet service. I should have the latest version (18) on my computer. I'm not very good with computers.

Please let me know how to get this fixed.

Thank you

Tom Kulp

My browser is very slow and not reliable. I need help correcting this. Is there a number I can call to get help. Can you call me at (phone number removed by mod). I have Cox Cable supplying my high speed internet service. I should have the latest version (18) on my computer. I'm not very good with computers. Please let me know how to get this fixed. Thank you Tom Kulp

Modificato da user633449 il

Tutte le risposte (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: