Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Trovi Virus still shows up in my C:\ folder through Malwarebytes despite thorough cleaning and fixing defaults?

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: FredMcD

more options

I suppose it might not have been thorough enough if those three .js files are showing up, but I'm not quite sure on how to permanently get rid of them. I run my Malwarebtes and quarantined everything and it looks good after I do another run through to double check them.

However, once I restart Firefox, and then run it again, they seem to come back. Not quite sure what's causing it.

Help would be much appreciated. Thank you!

I suppose it might not have been thorough enough if those three .js files are showing up, but I'm not quite sure on how to permanently get rid of them. I run my Malwarebtes and quarantined everything and it looks good after I do another run through to double check them. However, once I restart Firefox, and then run it again, they seem to come back. Not quite sure what's causing it. Help would be much appreciated. Thank you!

すべての返信 (2)

more options

Please try to run a variety of scans as some of the scanners will not pick up all of the viruses/malware. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

How to remove Trovi Virus: Bing Search http://www.bing.com/search?q=Trovi%20Virus