recover password
We have acquired a new computer and are locked out of our email account because its asking for a password. We have never used a password before and don't know what it is. How do we find out what it is so we can get to our email?
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What does it say, exactly?
In the context of email, there are two candidates. Your email account will most definitely have a password. You must work with your email provider to reset or change it.
Thunderbird can, optionally, store account passwords and secure them with a Master Password.
The wording of the password prompt will tell us which of these two it is asking for.
A further possibility is that your operating system is asking for a password.