Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

repeated Thunderbird 'Not responding'

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Toad-Hall

more options

For almost 2 weeks my Thunderbird has been slow or none existent. I have tried 'support' several times. It rectifies itself for 5 minutes to 2 hours, then fails again .... I am using Thunderbird in 'Safe Mode'.

For almost 2 weeks my Thunderbird has been slow or none existent. I have tried 'support' several times. It rectifies itself for 5 minutes to 2 hours, then fails again .... I am using Thunderbird in 'Safe Mode'.

すべての返信 (4)

more options

Pop or IMAP?

If IMAP is this a gmail account?

If IMAP, do you synchronize your folders? If yes, do you choose to download ALL of the folder or do you choose to synchronize the most recent xx days or emails?

Larger folders take up more space and memory, so do you archive emails that are older than eg: 60 days to reduce the size of the file? Otherwise you are constantly synchronizing huge files of emails that you are most likely not needing to see. You do not have to subscribe to see the Archived emails unless you need to.

Do you compact folders on a regular basis (I will do this daily as I receive and delete several messages) ? Compacting will remove tracess of 'marked as deleted' emails, otherwise the folder can be larger than it appears.

What anti-virus software are you using? Are you scanning all incoming and outgoing mail?

Do you empty and compact/expunge your 'Deleted' and 'Junk' folders on a regular basis?

General info on things that can effect performance:

この投稿は Toad-Hall により に変更されました

more options

Hi, Thanks for your comprehensive reply. Unfortunately at this moment I cannot even open my Thunderbird!

I do read, move incoming mail I want to keep + my replies to specific sub foldesr, I delete all unwanted messages and empty 'trash' on a daily) basis.

I don't have more than 200 incoming messages in my 'In' folder at any one time... and try my best to reduce to below 75 remaining in 'In' by the end of the day. Almost all these will have been opened and read.

I use MacAfee, which I know has been a problem in the past but I have had about 6 months uninterrupted good use, then the past 2 weeks has been difficult, and today totally impossible.

I hope I can open Thunderbird again shortly as this is hindering work..... I will then examine all the otehr items you have mentioned. Thanks, Carol

more options

P.S. My account is GreenNet http://www.gn.apc.org/ .. and not gmail.

more options

Close Thunderbird.

Then suggest you stop MacaFee from scanning the emails.

see this info:

Then open Thunderbird.