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ნუ გაებმებით თაღლითების მახეში მხარდაჭერის საიტზე. აქ არასდროს მოგთხოვენ სატელეფონო ნომერზე დარეკვას, შეტყობინების გამოგზავნას ან პირადი მონაცემების გაზიარებას. გთხოვთ, გვაცნობოთ რამე საეჭვოს შემჩნევისას „დარღვევაზე მოხსენების“ მეშვეობით.

ვრცლად

Firefox unresponsive on financial data update on Barclaycard and TescoMobile.

  • 1 პასუხი
  • 1 მომხმარებელი წააწყდა მსგავს სიძნელეს
  • 7 ნახვა
  • ბოლოს გამოეხმაურა FredMcD

When updating data on financial or commercial websites, Firefox hangs. In the case of Tesco Mobile, when creating a new account and buying a SIM, after about 10 minutes of hanging, the screen changed with this message: "400 Bad Request. nginx/1.11.3". I input exactly the same Tesco Mobile data on Chrome and it updated with only a few seconds delay.

I use Windows 10 1803, McAfee Live Safe and Trusteer Rapport (on both Firefox 60.0.1 64 bit and Chrome 66.0.3359.181 64-bit).

This problem did not happen before on Windows 10 1709.

Please explain why this problem is occurring and suggest a solution.

Mike Brown

When updating data on financial or commercial websites, Firefox hangs. In the case of Tesco Mobile, when creating a new account and buying a SIM, after about 10 minutes of hanging, the screen changed with this message: "400 Bad Request. nginx/1.11.3". I input exactly the same Tesco Mobile data on Chrome and it updated with only a few seconds delay. I use Windows 10 1803, McAfee Live Safe and Trusteer Rapport (on both Firefox 60.0.1 64 bit and Chrome 66.0.3359.181 64-bit). This problem did not happen before on Windows 10 1709. Please explain why this problem is occurring and suggest a solution. Mike Brown

ყველა პასუხი (1)

Basically, the 400 error means page not found.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}