• დახურული

Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction … (ვრცლად)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it asap.

კითხვის დამსმელია mistermunir 9 საათის წინ

ბოლო პასუხის გამცემი markwarner22 8 საათის წინ

  • დახურული

Firefox is not working with Rabby Wallet and Metamask extensions.

duplicate of /questions/1486143 thread Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window to see the transaction … (ვრცლად)

duplicate of /questions/1486143 thread

Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

კითხვის დამსმელია mistermunir 9 საათის წინ

  • დახურული

This message politely reminds users that the people helping them on the support forum are volunteers, just like them, and are giving their personal time to assist others, encouraging a respectful and considerate approach when interacting with them

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken

კითხვის დამსმელია Akash K b 1 საათის წინ

  • დახურული

This message politely reminds users that the people assisting them on the support forum are volunteers, essentially fellow Mozilla users, who are giving their time to help others

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken

კითხვის დამსმელია Akash K b 1 საათის წინ

  • გადაწყვეტილი

Ctrl-key is stuck after some hotkeys (Bug?)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause… (ვრცლად)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

კითხვის დამსმელია teascade 6 საათის წინ

პასუხის გამცემია teascade 5 საათის წინ

  • გადაწყვეტილი

Cannot Delete Drafts

Good morning, I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder. Does anyone have a solution to this problem? I… (ვრცლად)

Good morning,

I cannot delete drafts in my draft folder. I have sent the emails, but they are still in the drafts folder.

Does anyone have a solution to this problem? I now have 22 emails in my drafts folder. When I delete them, they immediately re-appear.

TIA, Leslie

კითხვის დამსმელია Leslie W 12 საათის წინ

პასუხის გამცემია david 2 საათის წინ

  • დახურული

Firefox is not working with Rabby Wallet and Metamask extensions.

Locking this thread, please continue here: [/questions/1486142] Dear Sir, Firefox is not working with Rabby Wallet and Metamask extensions. It does no pop-up the window… (ვრცლად)

Locking this thread, please continue here: [/questions/1486142]
Dear Sir,

Firefox is not working with Rabby Wallet and Metamask extensions.

It does no pop-up the window to see the transaction and sign it. Firefox 134.0.1 (64-bit). Windows 10 Home.

On Metamask at least I can click on the pinned extension and see the window. However it´s not the expected behavior, because it should open the pop-up automatically. With Rabby wallet it is impossible to proceed, even clicking on the extension icon.

Please fix it.

კითხვის დამსმელია mistermunir 9 საათის წინ

  • გადაწყვეტილი

Thunderbird cannot connect to ISP mail server, cannot get mail

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs he… (ვრცლად)

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

კითხვის დამსმელია proteus2 6 დღის წინ

პასუხის გამცემია proteus2 3 საათის წინ

  • გადაწყვეტილი

Unable to send emails from thunderbird after resizing partition.

I have five email accounts connected to my thunderbird profile, two outlook, two gmail and one more obscure, all of them had correctly set-up outgoing servers and all had… (ვრცლად)

I have five email accounts connected to my thunderbird profile, two outlook, two gmail and one more obscure, all of them had correctly set-up outgoing servers and all had an identical error message of 'Sending of the message failed' with no further details. Every account can receive emails perfectly fine and only sending of emails (and saving drafts as the same message appears if I were to try and save a draft) appears to have been affected.

I opened the browser console in an attempt to diagnose an issue, however I am simply not knowledgeable enough to understand what its telling me.

I suspect a component was lost when I resized the partition, however a reinstall of thunderbird and a wipe of my profiles has not changed the issue and as such I am lost. Could someone more knowledgable than I please point me in the right direction before I reinstall ubuntu trying to fix this.

Many thanks Hawk.

კითხვის დამსმელია TheHawk 1 კვირის წინ

პასუხის გამცემია TheHawk 3 საათის წინ

  • გადაწყვეტილი

Continuous mouse scolling / frictionless mouse wheel

With normal mice, when you scroll you typically scoll in steps which you feel as the mouse wheel feedback. The issue here is with high resolution scroll wheels, whether … (ვრცლად)

With normal mice, when you scroll you typically scoll in steps which you feel as the mouse wheel feedback.

The issue here is with high resolution scroll wheels, whether that is a knob or a "frictionless" mouse wheel like on higher end logitech mice.

What happens: You slowly rotate the scroll wheel while nothing is happens in firefox, then you get to a certain point and firefox scolls one step, then you continue to slowly rotate the wheel, and eventually firefox scrolls another step.

What should happen: It continuously scolls as you rotate the wheel. This works in chromium browsers and other chromium based apps like discord, steam, etc, it also works in kde settings app, dolphin, okular, etc. But not firefox. It even works in terminal.

Both firefox and thunderbird are like this.

Is there a way to get this working or is it simply not supported in firefox? If so then feature request: get high res scoll wheels to work

კითხვის დამსმელია Quertz 1 კვირის წინ

პასუხის გამცემია Quertz 6 დღის წინ

  • გადაწყვეტილი

folderCache.json and empty "Recent" folders

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile … (ვრცლად)

[Note: I characterized this question as an "Installation and updates" issue (even though it is not per se about initial installation or updates) because moving a profile involves installation issues.]

Recently I moved my TB profile, for the second time in the past few months. This time I paid closer attention, and noted several things of interest (that may touch on some questions that remain undiagnosed in this forum):

  1. TB took longer to start up, as it could find none of the folders cached in folderCache.json, so rebuilt the cache from the new profile location before starting. (I only learned about this from the next effect.)
  2. The "Move to" "Recent" folders list was empty; this cached list only gets rebuilt from use (that is, from moving messages manually (not via filter) to destination folders). This effect led me to folderCache.json- and also may suggest why the OP in that question could not get resolution of his problem.
  3. The newly cached folderCache.json was 528 KB, compared to 365 KB at the old location -- and that, in turn, was 170 KB larger than the 195 KB size of folderCache.json at the original location. So each time the cache is rebuilt it grows perhaps 150~200 KB (size depending on the many-times-repeated path length).

What causes the file growth? Because each time it is rebuilt, TB checks through all of the cached folder paths, apparently guided by the mailboxes listed in folderTree.json (see image below). [I think TB just checks each path to see whether it is compatible with the current profile location. If yes, the path is cached for runtime; if no, the path is repopulated from the current profile location (which takes most of the startup time).] But TB never deletes the no-longer-valid paths; it just appends to what was already in the file, so that the list of cached folder paths just grows (thereby increasing TB's startup time, every time). The best way to get rid of the old stuff is just to delete folderCache.json and let it rebuild on the next startup, to reduce the time needed for subsequent starts.

Finally, my questions: In addition to folderCache.json (different timestamp in each profile, of course), there are four files which are the same in all profiles: folderCache-x.json, x={1,2,3,4} (see screenshot). These are apparently from actions prior to the profile relocations, as they are simply copied from one profile to the next, unrelated to changes in folderCache.json. Can someone tell me:

  1. What actions cause the creation of folderCache-x.json files?
  2. Why folderCache.json merely appends new folder paths without deleting the old ones?
  3. Why folder paths are specified explicitly (fully qualified) rather than relative to the profile path?

Thanks for any pointers.

კითხვის დამსმელია John Kaufmann 1 დღის წინ

პასუხის გამცემია Matt 11 საათის წინ

  • გადაწყვეტილი

Thunderbird 128.5.2esr Crashes on Launch @ atcuf32.dll | winapi::um::bits::IBackgroundCopyManager::GetJob because of bitdefender

Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bi… (ვრცლად)

Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bitdefender in troubleshooting mode.

Today I can't even open Thunderbird-- it crashes on launch. It won't launch even if I hit the Shift key or if I turn off antivirus.

Here is the most recent submitted crash report:

Crash ID: ⁨bp-b52cd345-636f-445a-ab4c-764ca0250114⁩

Can someone please give me guidance on what is going on and how to fix it?

Thank you.

კითხვის დამსმელია richbesq 1 დღის წინ

პასუხის გამცემია Wayne Mery 1 დღის წინ

  • გადაწყვეტილი

Thunderbird keeps crashing

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it? … (ვრცლად)

Since yesterday Thunderbird keeps crasing. I don't even have time to go see if an update was added. It crashes within a few seconds all the time. Any ways to fix it?

კითხვის დამსმელია jaudette38 1 დღის წინ

პასუხის გამცემია jaudette38 7 საათის წინ

  • გადაწყვეტილი

Where are my imported mail messages?

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client … (ვრცლად)

I just installed Thunderbird, linked it to my primary email account (ok!) and then tried to import one year's worth of email messages exported from my Apple Mail client as .mbox folders with an underlying folder structure (1 per month). Thunderbird went away for about 2 hours "downloading" and importing ( ... looking good!), but at the end my "Local Folder: Apple Mail Import" still shows no messages. Where are they and how can I access them in the Thunderbolt client?

კითხვის დამსმელია kjahn1 4 დღის წინ

პასუხის გამცემია Mapenzi 1 დღის წინ

  • დახურული

not able to receive or send my emails

Please help me sort out my Thunderbird I have 2 computers, emails work on one and not the other I have checked the settings and both are the same and have same Virus prot… (ვრცლად)

Please help me sort out my Thunderbird I have 2 computers, emails work on one and not the other I have checked the settings and both are the same and have same Virus protections on both computers I am at a loss to find out why please

კითხვის დამსმელია Jenny Hardy 17 საათის წინ

ბოლო პასუხის გამცემი Wayne Mery 10 საათის წინ

  • გადაწყვეტილი

Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (ვრცლად)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

კითხვის დამსმელია David Large 1 დღის წინ

პასუხის გამცემია James 23 საათის წინ

  • დახურული

E mail

When receiving an e mail that has a link within the text body I am unable to open the link/icon. It used to work perfectly. Has there been an update recently? I have ask… (ვრცლად)

When receiving an e mail that has a link within the text body I am unable to open the link/icon. It used to work perfectly. Has there been an update recently? I have asked before and you advised me to open account settings/server settings to see if I have ticked "Automatically download new messages" however this wording does not appear anywhere? Appreciate your help.

კითხვის დამსმელია jan.evans444 1 დღის წინ

ბოლო პასუხის გამცემი Matt 10 საათის წინ