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Featured Articles

Accessibility features in Firefox - Make Firefox and web content work for all users

Accessibility features in Firefox - Make Firefox and web content work for all users

Learn about features that make Firefox and web content accessible if you have vision problems or limited ability to use a keyboard or mouse.

Firefox does not work - Common fixes to get you back up and running

Firefox does not work - Common fixes to get you back up and running

Find solutions to Firefox issues like crashing, not starting, slowness and websites not loading.

I've lost my Firefox Sync account information - What to do

I've lost my Firefox Sync account information - What to do

This article explains what to do if you forget or lose your Mozilla account password and can't access your Sync account.

Fix video and audio problems on Firefox for Windows N editions

Fix video and audio problems on Firefox for Windows N editions

If Firefox has trouble playing video or music on a Windows computer, you can install the Media Feature Pack, if it's missing. Learn more.

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