Desired popup are not working, what can I do to fix this?
My BB&T online banking website has 2 icons that provide a popup when clicked, at least that is how it works in other browsers. One is for their online messaging/email system and the other leads to my profile, neither are working. To date I have:
1-Started Firefox in safe mode 2-Did the Firefox refresh
Unfortunately neither of these things have helped. What can I do to fix this?
TIA for your time and help.
Michael Swanson
My BB&T online banking website has 2 icons that provide a popup when clicked, at least that is how it works in other browsers. One is for their online messaging/email system and the other leads to my profile, neither are working. To date I have:
1-Started Firefox in safe mode
2-Did the Firefox refresh
Unfortunately neither of these things have helped. What can I do to fix this?
TIA for your time and help.
Michael Swanson
All Replies (2)
Hello Michael, check in 3-bar menu(on your right up corner) > Content > Pop-ups > Block pop up windows > write your websites on Exceptions.
Another option is to Uncheck the "Block pop up windows".
thank you
I tried both suggestions but nothing changed. But will try any and all reasonable suggestions and will supply any information requested.
Thanks.