Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Dell laptop keyboard and mouse clicker won't work in firefox only...HELP

  • 1 reply
  • 3 have this problem
  • 11 views
  • Last reply by Scribe

melody1
melody1
more options

So all of a sudden in firefox in my Dell XP laptop Windows 10, the enter key stopped working, also, I can't click on anything, like to change tabs or anything else. I can type, but can't enter or click anything, so can't even try any of the fixes. I opened IE, and everything is perfectly functional there.

I desperately need to access all of my tabs, but I can't do anything...please help! Thanks in advance.

So all of a sudden in firefox in my Dell XP laptop Windows 10, the enter key stopped working, also, I can't click on anything, like to change tabs or anything else. I can type, but can't enter or click anything, so can't even try any of the fixes. I opened IE, and everything is perfectly functional there. I desperately need to access all of my tabs, but I can't do anything...please help! Thanks in advance.

All Replies (1)

Scribe
Scribe
more options

Hi, try starting in Safe Mode by holding down Shift when you start Firefox - Diagnose Firefox issues using Troubleshoot Mode

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!