Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I permanently get rid of the message pane. I know that I can select View/Layout/Message Pane or press F8 but after an update, sometimes without, it reapp

  • 7 replies
  • 2 have this problem
  • 2 views
  • Last reply by Mary

more options

i am using Thunderbird 60.9.1 and eery time i c lick the Thunderbird icon on my desktop and theinbox for a second the message pane come up how do i stop it. I have uninstalled reinstalled thunderbird pressed F8. ran in in both safe mode and normal with adons it continues to coe up how do remoe it or configure it to stop coming up, I a using windows10

i am using Thunderbird 60.9.1 and eery time i c lick the Thunderbird icon on my desktop and theinbox for a second the message pane come up how do i stop it. I have uninstalled reinstalled thunderbird pressed F8. ran in in both safe mode and normal with adons it continues to coe up how do remoe it or configure it to stop coming up, I a using windows10

Chosen solution

Help/Troubleshooting, click Open Folder, close TB, delete session.json from the profile folder. Does the message pane setting now stick between restarts? Do you have a utility such as CCleaner or Privacy Eraser acting on TB?

Read this answer in context 👍 1

All Replies (7)

more options

Mary said

i am using Thunderbird 60.9.1 and every time i c lick the Thunderbird icon on my desktop and the inbox for a second the message pane come up how do i stop it. I have uninstalled reinstalled Thunderbird pressed F8. ran in in both safe mode and normal with addons it continues to coe up how do remove it or configure it to stop coming up, I a using windows10
more options

i have done every thing short of removing it from the registry. Which i do not want to do and have to start all over agin with email contacts and extentions. is there away to turn it of permaently like in about config?

more options

I was having a problem sending videos to mail recipients it said i had no email app but i had Thunderbird ticked as default a Microsoft rep told me to unninstall and re install and go to the registry and un in stall there which i did not because i was afraid id lose every thing' after reinstall the message pane comes up only for a spli second but before i reinstalled it did not after reinstalling the videos now wil send to mail recipients. the message pane i annoying

more options

Chosen Solution

Help/Troubleshooting, click Open Folder, close TB, delete session.json from the profile folder. Does the message pane setting now stick between restarts? Do you have a utility such as CCleaner or Privacy Eraser acting on TB?

more options

yes i do have ccleaner but have all thunderbird un ticked

more options

i will try that thanks

more options

yes it still come up after deleting that