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Signature

  • 10 replies
  • 1 has this problem
  • 8 views
  • Last reply by msdop

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HI,

I created a signature using HTML, following the instructions on Thunderbird Help for "Signatures Stored in a File," at support.mozilla.org/en-US/kb/signatures. The signature comes out fine but a lot of additional "stuff" comes up with it. Please see the attachment, which contains a screenshot of the issue.

Is there away to eliminate this extra writing from appearing?

Thank you!

Michael

HI, I created a signature using HTML, following the instructions on Thunderbird Help for "Signatures Stored in a File," at support.mozilla.org/en-US/kb/signatures. The signature comes out fine but a lot of additional "stuff" comes up with it. Please see the attachment, which contains a screenshot of the issue. Is there away to eliminate this extra writing from appearing? Thank you! Michael
Attached screenshots

Chosen solution

If you open the signature file in a browser, does it show just your name? At first I thought maybe the Book Antiqua font might be forcing the plain text display, as it is not a standard W10 font. But if you have it installed, I can't see why TB wouldn't recognize it.

What happens if you uncheck the box 'Attach the signature from a file..', check the box 'Use HTML', and enter the code into the Signature text box as shown in the attached picture?

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All Replies (10)

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Looks like you saved the file as plain text. In the Write window, Save As/File..., choose Save as type: All files *.* and change the extension to html.

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Thank you for your reply. I went through the steps you suggested. I saved the signature as "File", then chose "Save as Type: All Files," but there was no "All Files*.*" I used the extension ".html," but I'm still getting the extra code.

Any further suggestions???

Michael

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I think what's happening is you have Send Options in Options/Composition/HTML Style set to send in html and plain text format (see picture).

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I changed that setting to "Send the message in HTML anyway," but the code is still there.

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Was it still there after changing the setting and restarting TB? What's installed in Tools/Add-ons/Extensions?

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After changing the setting, I did restart Thunderbird, but the problem persisted. I then restarted the computer and there was still no change.

There are no extensions, just the themes as shown in the attached screenshot.

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Right-click the account in the Folder Pane, Settings, and post a screenshot of the right pane, to show the signature settings. I wonder if you have the signature added in two places.

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See screenshot, attached.

Thank you so much for all your help with this issue. You have been so patient and I really appreciate your efforts to assist. I'm confident you will find the solution!!

Michael

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Chosen Solution

If you open the signature file in a browser, does it show just your name? At first I thought maybe the Book Antiqua font might be forcing the plain text display, as it is not a standard W10 font. But if you have it installed, I can't see why TB wouldn't recognize it.

What happens if you uncheck the box 'Attach the signature from a file..', check the box 'Use HTML', and enter the code into the Signature text box as shown in the attached picture?

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Opening the file in a browser still showed all the code, but entering the HTML code you provided did the trick!!!!

Again, thanks so much!!!!!