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Email account problems

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delsexcel
delsexcel
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We have 3 Email accounts with Orange.fr, who recently blocked them, due to 'Suspicious Activity'. In the process of unblocking them, I unwittingly selected IMAP protocol. I need to re-activate our POP3 accounts and remove the IMAP ones. I've followed your guidence onthis, but get error message "Incoming server already exists" Can you help, please? Best wishes Derek

We have 3 Email accounts with Orange.fr, who recently blocked them, due to 'Suspicious Activity'. In the process of unblocking them, I unwittingly selected IMAP protocol. I need to re-activate our POP3 accounts and remove the IMAP ones. I've followed your guidence onthis, but get error message "Incoming server already exists" Can you help, please? Best wishes Derek

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