Firefox Community Forum

When I navigate to youtube and try to watch a video, the player does not load. It just shows white in the space where the player should be. No video, no audio, no nothing. No matter what video I click, the same thing happens. The only workaround I have found is that if I go to a page with an embedded youtube video, and click the "watch on youtube" link that appears in it, it will load a youtube page that can play videos normally. I can use that page to navigate youtube and it will operate normally. However if I type in youtube.com or get to the site some other way, the issue happens where it is only white space. It is very frustrating.

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i get a blue screen on my laptop. maybe there is a problem with my pc but it doesnt change the fact why firefox tabs are crashing really often this is one of my latest crash reports: https://crash-stats.mozilla.org/report/index/3721bbdd-5f3a-4b02-bd0d-60c1e0250208

When I open a web page that has a txt file, normally I could click the txt file and open it. Firefox no longer opens the txt file, it opens the page in another tab.

Hello! On 2/7/25, upon turning on my computer and opening up Firefox, my ATT Yahoo mail will no longer load onto Firefox. It takes me to the login screen, then I am immediately logged out. I am able to fully access ATT Yahoo email on Google Chrome. Can you please help me get the functionality back on Firefox? It is my preferred Internet browser, but if I can't get my email on it, then I'd just stop using it and only open Chrome. Thank you for your kind assistance.

In the password login page in the upper right hand corner the manage account link takes me to "session expired" and my profile pic will not populate and my display name is not displayed.

Any ideas why this might be happening?

It was fine and was displaying all the info and my old profile pic except I just went through a legal name change for gender affirming reasons (mtf) and when I changed it, it went blank and stopped functioning properly. It shows the new email only and clicking on that takes me to a "session expired"

https://accounts.firefox.com/settings?context=oauth_webchannel_v1&entrypoint=password-manager&uid=3d83334e2df54c189af324e342703f91&email=katophile6%40proton.me

I have to strip off everything but https://accounts.firefox.com and then sign in. ANd it lets me in.

But I see that I'm not signed into the browser and when I try, I used the auth code and it says bad request.

So since I changed my account name, I'm now locked out.

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home screen does not appear unless I click the "home" icon. This is frustrating, because the update message just won't go away.

The URL for that irritating message is: https://www.mozilla.org/en-US/firefox/135.0/whatsnew/?oldversion=134.0.2&utm_medium=firefox-desktop&utm_source=update&utm_campaign=135

I've attached a screenshot to show this, hoping you can suggest a way to fix the issue.

I have the same problem as in jimkimbroughjr 1/30/25, 9:13 AM message about bookmarks. I have tried the steps in the response, and they do not work for me. My bookmarks disappeared this afternoon, although they were all there this morning. I went to some sites I remembered, and only one had the blue star in the menu bar. Trying to recover the bookmarks through Settings did not work, even when I saved a bookmarks backup file to HTML and tried to import that. Troubleshooting information should be below. I had to use the manual method and I hope I copied and pasted the data correctly. Back to the bookmark problem: Now what?

With Firefox 135.0 i cant reach google.com but google.se i can.

I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2025-01-06 and with the older version of firefox i could reach google.com

I have tried to delete cookies. DNS over HTTPS off. No proxy in connection. Add-ons off but to no avail.

https://erp.psgrkcw.ac.in/index.php/Login/Login_process?code=4%2F0ASVgi3IGKQF82UB9Z5BAVOWoAny_WEJ7xdKbiScPbuWjzhdRzUFOM_b7sL-wa5WFUFLtZg&scope=email+profile+openid+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.email&authuser=0&hd=psgrkcw.ac.in&prompt=consent

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:

MIIEvTCCA6WgAwIBAgIURqu6rwzqiL8kEjDfDSH6yR2l2XIwDQYJKoZIhvcNAQEL BQAwgYsxCzAJBgNVBAYTAlVTMRkwFwYDVQQKExBDbG91ZEZsYXJlLCBJbmMuMTQw MgYDVQQLEytDbG91ZEZsYXJlIE9yaWdpbiBTU0wgQ2VydGlmaWNhdGUgQXV0aG9y aXR5MRYwFAYDVQQHEw1TYW4gRnJhbmNpc2NvMRMwEQYDVQQIEwpDYWxpZm9ybmlh MB4XDTI0MDIyNzA5MjIwMFoXDTM5MDIyMzA5MjIwMFowYjEZMBcGA1UEChMQQ2xv dWRGbGFyZSwgSW5jLjEdMBsGA1UECxMUQ2xvdWRGbGFyZSBPcmlnaW4gQ0ExJjAk BgNVBAMTHUNsb3VkRmxhcmUgT3JpZ2luIENlcnRpZmljYXRlMIIBIjANBgkqhkiG 9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqMuyksa3Vu9e4XCtzgTPY4OnFAzPPhW+qz+P oc/E4HEsaBtTd9Pnm6oAnBaSOowImBgasz0/rQPdNxDtq8TUEGHKW5eNZ+jkLFRw 3ikBJ7SffUX0CyxkLDHAwWD0gZh3rrN9fY8zzoRmDA57pe1yAMgzqlD/7X+p7BSh c4aeijUtvkW4bFK/lBbCvUylI2ynSkb9AQKQFodY8D928R73vo3kPmPj9H9G0REj 3mN3KXG5E3b4F4djydVTP9P9O5VQqnLxkEOVYtUVQFl3PK5YoTKpD2ywJNrxxGrf Bh2S0p+PkBcFA76/xmi+9QX7xaKqpAcsR8CSeFRgW7lC9Bk/IQIDAQABo4IBPzCC ATswDgYDVR0PAQH/BAQDAgWgMB0GA1UdJQQWMBQGCCsGAQUFBwMCBggrBgEFBQcD ATAMBgNVHRMBAf8EAjAAMB0GA1UdDgQWBBScJAwWNfQ/ou1ue1zLGJJBz3UayzAf BgNVHSMEGDAWgBQk6FNXXXw0QIep65TbuuEWePwppDBABggrBgEFBQcBAQQ0MDIw MAYIKwYBBQUHMAGGJGh0dHA6Ly9vY3NwLmNsb3VkZmxhcmUuY29tL29yaWdpbl9j YTBABgNVHREEOTA3gg8qLnBzZ3JrY3cuYWMuaW6CDXBzZ3JrY3cuYWMuaW6CFXd3 dy5lcnAucHNncmtjdy5hYy5pbjA4BgNVHR8EMTAvMC2gK6AphidodHRwOi8vY3Js LmNsb3VkZmxhcmUuY29tL29yaWdpbl9jYS5jcmwwDQYJKoZIhvcNAQELBQADggEB AGu58zYyxeCb+t6CX/+SAZrjKyWowBQwhcZNx4YPxsfEgs6mPT1EnyrmMOfF1f9K OA7MTWnEVwLODVorLxDZ0VHpEJTJpKMSRLKaNh+WGp0PYCuPWQIM/5oywzDyoYmw EOjCC0IRUbw3MnjoL261nV0WW8IDpGzRUuuET/Y8xuJFUv7GLuaDlvNT14IDGMFz rzjaZ8aXbd6rfku2gkFBnqP867oz5DoSZqGAIsfnFiSLtNC2Vpx3LlDijv6ijpno bIWJb3TJfqDyLVyAc4BsaPeynnaIqlV5t69x+yaYzBluDKy1BG/hXUMNwAvE7PNA dWjDG3BSmb/DJf+rZ8AJ56c=

Before I stop paying for a PDF editor, I need a function that I can't find in Firefox's new PDF editor, so far. I need to be able to delete and replace text. In the past I have needed to export the PDF as a *.jpg file into a program like paint or Photoshop, erase the text, save the document again as a PDF and import back into the PDF-editing program and add then add the new text. I don't see how to save a PDF as another type of file in Firefox. What am I missing?

Review checker just popped up in my search bar. Where did it come from? I cannot find anyway to disable it. I looked previous posts about Labs but there is no provision in LABS to disable it. This needs to be fixed!

The Thought-Provoking Stories' has gray bars and a horizontal moving vertical bar in every story box and no stories. How do I add the stories to those boxes? I don't see any info. on how to add those. Thank You.

I don't really know if this is the right section but there was this zip folder that had something to do with firefox in my temp files (appdata/local/temp) recently, like a day or two ago, it was full of mostly Json files and it disappeared when closed firefox, I was in private browsing mode at the time. I was wondering what that was? Could it be that some info from memory got dump in that file? As far as I'm aware there had been no crashes. It seems noone really knows the answer of why this happens.

Apologies if this is a dumb question its just been on my mind.

I have a HP laptop running windows 11. I use facebook on the web by going to facebook.com. Recently there has been a change to the way images are displayed when reading chats. The "pop up" box shows up as normal when I select chats which displays all my chats. If the chat contains an image, when I click on it it displays the image at full zoom with no scroll bars visible. This means that I cannot see the whole picture. The only change I have made to mozilla recently is to rest the print settings to default using about:support but I am not sure if this was the start of this problem. If I use microsoft edge for facebook.com or use the facebook app, all works fine.

One specific site used to work very well. Suddenly it stopped, showing the continuous running circle. It works on another device. Obviously some setting on this device has changed, but I didn't change anything myself. Please help.

My Firefox suddenly seems to be behaving abdurptly. The icon of the taskbar for firefox is also lost, and it was hard to open. I just updated my windows and I observe this effect. What oculd have gone wrong? What data would you need to get to root cause of this?