Thunderbird Community Forum

When I was cleaning up mails in Thunderbird I noted that the Inbox under Local Folders is presented as containing zero messages, but the Inbox file under <my profile>/Mail/Local Folders contains roughly 400 MB of data. A quick look (via awk) tells me the messages already exist in other folders or are those that I have cleaned out.

A bit of background: I have for years downloaded (POP3) mail locally and and stored in my own folders under Local Folders. Message filters are set up to move each received mail to one of three folders. Nothing is supposed to end up in the default Inbox.

Any ideas of how to best reduce the size of the Inbox file?

 /Lars

Dear Thunderbird Community,

whenever I delete a message or sort a message into a folder the attached Error message appears. The result is very disturbing since no matter whether I click on OK nor the red button, my Thunderbird eMail account and all folders are empty - don't show any files anymore. I am forced to close Thunderbird and open it again each time !! The file I deleted is deleted and the file I transferred into the folder has been transferred but whenever I repeat any such activities Thuderbird basically shuts down showing attached Error message.

I still have 350 Gigabyte free space on the disk and yes, of course, it's my laptop with me being the one and only authorised to write on it.

Anybody with any idea what I could/should do to solve this issue?

Best regards, Michael

How does one transfer addressbook entries from an old computer to a new one?

David from TB support wondered how I could get correspondence between help seekers and TB supporters when I followed the instructions I was given. I followed the instructions from November 9 and provided them in my email today. I suppose the problem is that I did/do not know how to place the entries from the old address book into a file that can be transferred from one computer to another. I assumed the file was abook.sqlite, automatically including all of my entries from the address book in the old computer. Apparently, this is not the case.

I need to know how to download into a file my entries from the address book in the old computer. Once that is done, I should be able to transfer that file to my new computer. I also need to know how to install the old entries into the new address book.

Thank you for your attention in this matter.

Hi guys, been experiencing the rainbow / spinning wheel on my Mac with Thunderbird since I switched to Mac. I do have a decent machine with M1 chip. Thought that it was due to having a few accounts but then reinstalled Thunderbird and tried with one account only and it does the same thing. If there is no account connected to it, it loads right up. And it was working fine on Windows (loads up quite fast).

Is anyone else experiencing this? Any solutions to make the program startup better? It feels like it will freeze the computer...

My master password fails.

This also fails "the stored pop3.stackmail.com password failed."

Then this "Sending of password for user ...... did not succeed. Mail server pop3.stackmail.com responded AUTH authorisation failed"

I enter the exact passwords in my settings under saved passwords in "Security".

How do I reset my account?

Or do I delete it and set a new one up?

Thanks in advance for your help!

Przy próbie połączenia się z pocztą otrzymuję wiadomość że przekroczono limit czasu połączenia z serwerem, nie mogę wysłać ani odebrać poczty bo nie mam połączenia z serwerem. Co zrobić?

I’m having some issues with Thunderbird. It’s running really slowly and making my whole computer lag. Thunderbird consumes constantly 8-9% CPU while it’s on. I’m using Windows 11 and Thunderbird version 128.4.3.esr (64-bit) on a laptop with fast NVMe drives.

I’ve added 8 email accounts, and the mail folder (Roaming/Thunderbird) is about 165 GB right now. I think it’ll go over 200 GB once all the messages finish downloading.

The problem seems to be with message indexing. The Activity Manager shows it’s indexing over 300k messages. Even if I leave Thunderbird running all night, it doesn’t finish. When I get new emails in the morning, the indexing starts all over again. It takes hours and uses a lot of CPU while it’s happening.

If I disable the "Enable Global Search and Indexer" option, Thunderbird works fast and smooth, and CPU usage drops a lot. But, I assume, this means I lose the ability to search emails.

When the lagging happens, opening an email preview can take up to 3 seconds (!), and deleting a message also takes 2-3 seconds. However, when I disable the "Enable Global Search and Indexer" option, Thunderbird works ultra-fast. Opening and deleting messages is instant, and there’s no delay.

Any idea how to fix this?

Please excuse my wording as I don't know all the correct terminology. I have several email addresses with our current local phone company with our landline/internet package. Since the internet service is so poor, I would like to discontinue this internet service and go with something like Comcast. Once we cancel our internet service with our local phone company, we can no longer use those emails addresses (name@embarqmail.com).

I'm trying to find the best provider that supports POP3 protocol as that works best for our household. And I'll need to set those email addresses up BEFORE I cancel with our local company. Can I set up emails with Thunderbird (name@thunderbird.com) or should I go with something like Gmail or Outlook or Yahoo? Trying to find the best solution so we don't have to do this again if we change internet providers.

I already do have one Gmail account and it says it supports POP3 protocol - but it doesn't always work - sometimes I get an email on my phone that doesn't come through on my desktop computer - and you have to type Recent: while setting up the account.

Any help would be greatly appreciated! Thank you!

When I startup Thunderbird, it sometakes takes up to one minute.

I read on this forum that it maybe due to the linkes MacOS AdressBook. How can I "unlink" it?

Any other clues?

ANTIVIRUS turned off.

Good day,

I can't remember my password. Thunderbird found my credential but I don't remember the password of my account?

What can I do,

Regards

Daniel Chaud d.c.danjan@gmail.com

Hello, I recently came back from being abroad to find out I am not able to send emails from my MAC computer. I am able to on my phone but not my computer. I had tried everything yesterday with our server guys and there is something on the Thunderbird side that is not allowing me to fix the issues.

If I log into the web mail, I am able to send e-mails.

I am running thunderbird version 128.1.0 esr 64 bit. Right now thunderbird opens the email links to google chrome. How do I change thunderbird to open to Microsoft Edge browser?

In Windows 11, the Address Book is accessed via an icon on top left of the TB main page or Alt+2. In Windows 11 is there a similar key combination to view the folders below Local Folders?

Hi,

Since my thunderbird updated two weeks ago I am unable to open attachments properly. They seem to open as a web page not displaying all the information. Also my emails are in large font and not displaying co9rrectly. The interface is also a lot smaller in general.

Can anyone help please to restore to normal settings.

Thanks

Thunderbird 115.4.1 (64-bit) on macOS 14.6.1 Server Type : POP Mail Server

In the MAC hard-disk, size of the many of the folders stored in local directory, are much larger that the size on TB.

For reference, On TB, "_cc folder" is 3.8 GB On Mac Finder, "_cc folder" is 13.63 GB

I have right-click the folder and press "compact". The folder on TB reduces in size. But, the folder on the Mac harddrive does not reduce in size.

Now, I am unable to update my Mac OS, because these emails files have occupied most space.

Request your advice.

Thanks

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

I have just opened Thunderbird email software, which I have had for years. A new version has been installed, as instructed, but ALL my email address files have been wiped. How can I recover all those email addresses please? Please respond to my main email address as follows:

shawphilip7@aol.com