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My bookmarks are not synced on new Firefox installation

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  • Last reply by cor-el

haimat
haimat
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After setting up a new machine and connecting to my Firefox account, it seems my bookmarks are not being sync from my other machines. Here are the last lines of Firefox Sync log -- any ideas?

1449736953975 Sync.Collection DEBUG POST Length: 485 1449736954229 Sync.Collection DEBUG mesg: POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/clients 1449736954229 Sync.Collection DEBUG POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/clients 1449736954231 Sync.SyncScheduler DEBUG Client count: 0 -> 5 1449736954234 Sync.Engine.Prefs DEBUG Resetting prefs last sync time 1449736954235 Sync.Engine.Passwords DEBUG Resetting passwords last sync time 1449736954236 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1449736954237 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1449736954238 Sync.Engine.Addons DEBUG Resetting addons last sync time 1449736954239 Sync.Engine.Forms DEBUG Resetting forms last sync time 1449736954240 Sync.Engine.History DEBUG Resetting history last sync time 1449736954241 Sync.Synchronizer INFO Updating enabled engines: 5 clients. 1449736954243 Sync.Synchronizer TRACE The prefs engine was disabled remotely. 1449736954244 Sync.Synchronizer TRACE The passwords engine was disabled remotely. 1449736954247 Sync.Synchronizer TRACE The tabs engine was disabled remotely. 1449736954249 Sync.Synchronizer TRACE The addons engine was disabled remotely. 1449736954251 Sync.AddonsReconciler DEBUG Removing change listener. 1449736954251 Sync.AddonsReconciler DEBUG Stopping listening and removing AddonManager listeners. 1449736954251 Sync.Synchronizer TRACE The forms engine was disabled remotely. 1449736954253 Sync.Tracker.History INFO Removing Places observer. 1449736954254 Sync.Synchronizer TRACE The history engine was disabled remotely. 1449736954257 Sync.Engine.Bookmarks DEBUG Engine syncIDs: <snipped> 1449736954257 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1449736954257 Sync.Engine.Bookmarks DEBUG First sync, uploading all items 1449736954260 Sync.Engine.Bookmarks INFO 4 outgoing items pre-reconciliation 1449736954260 Sync.Engine.Bookmarks DEBUG Bookmarks backup starting. 1449736954303 Sync.Engine.Bookmarks DEBUG Bookmarks backup done. 1449736954304 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1449736954543 Sync.Store.Bookmarks DEBUG Applying record places 1449736954544 Sync.Store.Bookmarks DEBUG Processing special node: places 1449736954588 Sync.Collection DEBUG mesg: GET success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks?full=1&sort=index 1449736954588 Sync.Collection DEBUG GET success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks?full=1&sort=index 1449736954588 Sync.Engine.Bookmarks INFO Records: 1 applied, 1 successfully, 0 failed to apply, 0 newly failed to apply, 21 reconciled. 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item menu________: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item toolbar_____: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item tags________: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item unfiled_____: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954593 Sync.Engine.Bookmarks INFO Uploading all of 1 records 1449736954594 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1449736954595 Sync.Collection DEBUG POST Length: 357 1449736954728 Sync.Tracker.Clients DEBUG Saving changed IDs to clients 1449736954890 Sync.Collection DEBUG mesg: POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks 1449736954890 Sync.Collection DEBUG POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks 1449736954894 Sync.Status DEBUG Status.sync: success.sync => success.sync 1449736954894 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1449736954894 Sync.Synchronizer INFO Sync completed at 2015-12-10 09:42:34 after 1.42 secs. 1449736954897 Sync.Declined DEBUG Handling remote declined: ["forms","history","passwords","prefs","tabs","addons","adblockplus"] 1449736954897 Sync.Declined DEBUG Handling local declined: ["forms","history","passwords","prefs","tabs","addons","adblockplus"] 1449736954897 Sync.Declined DEBUG Declined changed? false 1449736954898 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1449736954899 browserwindow.syncui DEBUG observed: weave:service:sync:finish 1449736954899 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1449736954900 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1449736954901 Sync.SyncScheduler DEBUG Next sync in 90000 ms.

After setting up a new machine and connecting to my Firefox account, it seems my bookmarks are not being sync from my other machines. Here are the last lines of Firefox Sync log -- any ideas? 1449736953975 Sync.Collection DEBUG POST Length: 485 1449736954229 Sync.Collection DEBUG mesg: POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/clients 1449736954229 Sync.Collection DEBUG POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/clients 1449736954231 Sync.SyncScheduler DEBUG Client count: 0 -> 5 1449736954234 Sync.Engine.Prefs DEBUG Resetting prefs last sync time 1449736954235 Sync.Engine.Passwords DEBUG Resetting passwords last sync time 1449736954236 Sync.Engine.Tabs DEBUG Resetting tabs last sync time 1449736954237 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1449736954238 Sync.Engine.Addons DEBUG Resetting addons last sync time 1449736954239 Sync.Engine.Forms DEBUG Resetting forms last sync time 1449736954240 Sync.Engine.History DEBUG Resetting history last sync time 1449736954241 Sync.Synchronizer INFO Updating enabled engines: 5 clients. 1449736954243 Sync.Synchronizer TRACE The prefs engine was disabled remotely. 1449736954244 Sync.Synchronizer TRACE The passwords engine was disabled remotely. 1449736954247 Sync.Synchronizer TRACE The tabs engine was disabled remotely. 1449736954249 Sync.Synchronizer TRACE The addons engine was disabled remotely. 1449736954251 Sync.AddonsReconciler DEBUG Removing change listener. 1449736954251 Sync.AddonsReconciler DEBUG Stopping listening and removing AddonManager listeners. 1449736954251 Sync.Synchronizer TRACE The forms engine was disabled remotely. 1449736954253 Sync.Tracker.History INFO Removing Places observer. 1449736954254 Sync.Synchronizer TRACE The history engine was disabled remotely. 1449736954257 Sync.Engine.Bookmarks DEBUG Engine syncIDs: <snipped> 1449736954257 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1449736954257 Sync.Engine.Bookmarks DEBUG First sync, uploading all items 1449736954260 Sync.Engine.Bookmarks INFO 4 outgoing items pre-reconciliation 1449736954260 Sync.Engine.Bookmarks DEBUG Bookmarks backup starting. 1449736954303 Sync.Engine.Bookmarks DEBUG Bookmarks backup done. 1449736954304 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1449736954543 Sync.Store.Bookmarks DEBUG Applying record places 1449736954544 Sync.Store.Bookmarks DEBUG Processing special node: places 1449736954588 Sync.Collection DEBUG mesg: GET success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks?full=1&sort=index 1449736954588 Sync.Collection DEBUG GET success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks?full=1&sort=index 1449736954588 Sync.Engine.Bookmarks INFO Records: 1 applied, 1 successfully, 0 failed to apply, 0 newly failed to apply, 21 reconciled. 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item menu________: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item toolbar_____: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item tags________: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954589 Sync.Store.Bookmarks DEBUG Could not move item unfiled_____: [Exception... "Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsINavBookmarksService.moveItem]" nsresult: "0x80070057 (NS_ERROR_ILLEGAL_VALUE)" location: "JS frame :: resource://gre/modules/services-sync/engines/bookmarks.js :: _orderChildren :: line 970" data: no] 1449736954593 Sync.Engine.Bookmarks INFO Uploading all of 1 records 1449736954594 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1449736954595 Sync.Collection DEBUG POST Length: 357 1449736954728 Sync.Tracker.Clients DEBUG Saving changed IDs to clients 1449736954890 Sync.Collection DEBUG mesg: POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks 1449736954890 Sync.Collection DEBUG POST success 200 https://sync-268-us-west-2.sync.services.mozilla.com/1.5/32339091/storage/bookmarks 1449736954894 Sync.Status DEBUG Status.sync: success.sync => success.sync 1449736954894 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1449736954894 Sync.Synchronizer INFO Sync completed at 2015-12-10 09:42:34 after 1.42 secs. 1449736954897 Sync.Declined DEBUG Handling remote declined: ["forms","history","passwords","prefs","tabs","addons","adblockplus"] 1449736954897 Sync.Declined DEBUG Handling local declined: ["forms","history","passwords","prefs","tabs","addons","adblockplus"] 1449736954897 Sync.Declined DEBUG Declined changed? false 1449736954898 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1449736954899 browserwindow.syncui DEBUG observed: weave:service:sync:finish 1449736954899 browserwindow.syncui DEBUG onActivityStop with numActive: 1 1449736954900 browserwindow.syncui DEBUG _loginFailed has sync state=success.login 1449736954901 Sync.SyncScheduler DEBUG Next sync in 90000 ms.

Chosen solution

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.

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cor-el
cor-el
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Chosen Solution

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

If the Places Maintenance extension can't repair the places.sqlite database file then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database file from the most recent JSON backup in the bookmarkbackups folder.