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Thunderbird email trash

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  • Last reply by Matt

Ken
Ken
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Working with my ISP, I am trying to determine why my "trash" automatically empties itself despite my setting both in Thunderbird and in the settings with the ISP. I am at a total loss. When accessing the properties of the Trash folder, I have it set NOT to delete any emails in the retention section, but yet, when opening the program, without any notification or warning, many trashed emails have disappeared.

I would want to decide when mails are to be deleted. Can you provide any explanation or any advise as to avoid losing "trashed" emails. Thank you.

Ken Yeager - ken@wriede-yeager.de

Working with my ISP, I am trying to determine why my "trash" automatically empties itself despite my setting both in Thunderbird and in the settings with the ISP. I am at a total loss. When accessing the properties of the Trash folder, I have it set NOT to delete any emails in the retention section, but yet, when opening the program, without any notification or warning, many trashed emails have disappeared. I would want to decide when mails are to be deleted. Can you provide any explanation or any advise as to avoid losing "trashed" emails. Thank you. Ken Yeager - ken@wriede-yeager.de
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Matt
Matt
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  • Top 10 Contributor
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Ok so you have Thunderbird set to not delete message. I have no idea what the other statistic image is supposed to show. But it is not retention policies, or settings for automatic expunge actions.