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email not displayed at all

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by DavidGG

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Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. I already tried to rebuild the register for each inbox with no success. What do I need to do in order to restore the display of her mail? She uses this for business, so this is critical to resolve.

Both my wife & I use Thunderbird on separate computers. Mine is working fine. In my wife's thunderbird account, all email in every folder are no longer displayed. I already tried to rebuild the register for each inbox with no success. What do I need to do in order to restore the display of her mail? She uses this for business, so this is critical to resolve.

All Replies (2)

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I forgot to add that in troubleshoot mode, everything is visible, but when I turn troubleshoot mode off, it disappears again.

Helpful?

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This sounds like your wife has chosen Quick Filter options that produce empty search results…

https://support.mozilla.org/kb/quick-filter-toolbar

Modified by DavidGG

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