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In an email, I cannot drag the cursor over a word/sentence to shade it so I can then move or delete the word.

  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

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It is easier for me to us all caps. I am not yelling. WHEN I AM WRITING AN EMAIL, USING THE HOTMAIL ACCOUNT, AND I NEED TO DELETE A WORD OR SENTENCE, I WILL PLACE THE LINE OF THE CURSOR AT THE END OF THE WORD AND DRAG THE CURSOR TOWARDS THE FRONT OF THE WORD. I CAN NO LONGER DO THAT.

WHEN I MISSPELL A WORD, AND I RIGHT CLICK ON IT, THE CORRECT SPELLING DOES NOT POP-UP.

I CHANGED THE FONT OF THE EMAIL SIGNATURE AND TEXT BOX; AND CHANGED THE THEME ABOUT 2 DAYS AGO.   NOW, THE CURSOR WILL CHANGE THE COLOR OF THE WORDS AND THAT IS ALL.  

IF I GO TO AN OLD EMAIL OR A WORD DOCUMENT, I HAVE NO PROBLEM PERFORMING THIS TASK. IT IS WHEN I TYPE A NEW EMAIL.

SUCH SADNESS. THANKS FOR HELPING

It is easier for me to us all caps. I am not yelling. WHEN I AM WRITING AN EMAIL, USING THE HOTMAIL ACCOUNT, AND I NEED TO DELETE A WORD OR SENTENCE, I WILL PLACE THE LINE OF THE CURSOR AT THE END OF THE WORD AND DRAG THE CURSOR TOWARDS THE FRONT OF THE WORD. I CAN NO LONGER DO THAT. WHEN I MISSPELL A WORD, AND I RIGHT CLICK ON IT, THE CORRECT SPELLING DOES NOT POP-UP. I CHANGED THE FONT OF THE EMAIL SIGNATURE AND TEXT BOX; AND CHANGED THE THEME ABOUT 2 DAYS AGO. NOW, THE CURSOR WILL CHANGE THE COLOR OF THE WORDS AND THAT IS ALL. IF I GO TO AN OLD EMAIL OR A WORD DOCUMENT, I HAVE NO PROBLEM PERFORMING THIS TASK. IT IS WHEN I TYPE A NEW EMAIL. SUCH SADNESS. THANKS FOR HELPING

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(please don't use all caps, it's very hard to read and understand)

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Do you have a dictionary installed and selected?

You can see which dictionary is selected if you right-click in a text area and open the Languages submenu.

  • Open the "Add Dictionaries" link to install a dictionary if you do not have one.
  • Make sure that [X] "Check Spelling" in the right-click context menu is check-marked.

You can enable or disable spell checking globally:

  • Tools > Options > Advanced : General: Browsing: "Check my spelling as I type"

You can look here for dictionaries: